Marathon Cheese
General Summary
This position is responsible for managing drivers to safely and legally service all required shipments in an efficient manner while managing risk and enforcing company policies. This position reports to the Director of Fleet Operations.
Essential Duties and Responsibilities
Build loads from incoming communication via EDI, email, spreadsheets or other customer portal communications, set up and manage appointments
Short Haul Dispatch: Manage drivers for day of loads, coordinate with Over the Road (OTR) drivers to subsidize short haul work
Over the Road (OTR) Dispatch: Manage plan for next 2 - 5 days of dispatch loads and plan OTR drivers accordingly
Work with Mountain Home, ID based OTR drivers to plan and manage dispatch loads
Communicate with drivers, dispatchers, and customers, update shipments as needed, and complete shipments from pickup to delivery
Broker overflow work that cannot be managed by MCT Fleet Drivers
Work with other Marathon Cheese Corporation departments such as Procurement, Purchasing, Distribution, and Customer Service to ensure smooth flow of product in and out of production facilities
Complete necessary updates within TMW Dispatch system to remain DOT legal and compliant such as FedMed card updates and renewals
Enforce MCT policies and procedures as well as all local, state, and federal laws and regulations including DOT regulations
Monitor and enforce safe work practices for all drivers
Any additional duties as assigned
All employees are responsible for the quality and food safety of our products. All food safety and quality concerns/problems should be brought to the attention of personnel with authority to initiate action. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable quality individuals with disabilities to perform essential functions. Education and Experience
High school diploma or equivalent required Ideal candidate will have 3 or more years' work experience in dispatch or transportation Experience in an office setting with proficiency in utilizing basic office equipment including multi-line phone systems, computers and printers is strongly preferred Required Knowledge, Skills and Abilities
Communication - Ability to convey information clearly and effectively, both verbally and in writing Problem solving skills - required to make reasoned judgments that are logical and well thought out Empathy & Patience: Understanding external and internal customer needs and maintaining a calm demeanor Attention to detail Ability to prioritize Sense of urgency and action oriented Team oriented - willingness to cross-train within department and provide back-up and coverage for PTO Experience using TMW Dispatch Systems, PeopleNet ELD platform, and/or PC Miler a plus Proficiency with Microsoft products: Outlook, Excel, Word & PowerPoint is required, experience in other web based programs is preferred
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
All employees are responsible for the quality and food safety of our products. All food safety and quality concerns/problems should be brought to the attention of personnel with authority to initiate action. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable quality individuals with disabilities to perform essential functions. Education and Experience
High school diploma or equivalent required Ideal candidate will have 3 or more years' work experience in dispatch or transportation Experience in an office setting with proficiency in utilizing basic office equipment including multi-line phone systems, computers and printers is strongly preferred Required Knowledge, Skills and Abilities
Communication - Ability to convey information clearly and effectively, both verbally and in writing Problem solving skills - required to make reasoned judgments that are logical and well thought out Empathy & Patience: Understanding external and internal customer needs and maintaining a calm demeanor Attention to detail Ability to prioritize Sense of urgency and action oriented Team oriented - willingness to cross-train within department and provide back-up and coverage for PTO Experience using TMW Dispatch Systems, PeopleNet ELD platform, and/or PC Miler a plus Proficiency with Microsoft products: Outlook, Excel, Word & PowerPoint is required, experience in other web based programs is preferred
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.