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Comcast

Xfinity Retail Sales Consultant

Comcast, San Mateo, California, United States, 94409

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Job Summary $26.44+ Hourly (Salary is $18.75 Base + Targeted Commission)

Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’

For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn

Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List

Job Description What you will be doing

Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.

Providing outstanding customer service with all customer interactions.

Helping customers interpret and clarify their account statements and pay their bills in the store.

Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.

Acting as brand ambassador to promote Comcast/Xfinity products.

Providing expert-level understanding and passion around technology, especially around Comcast products and services.

Maintaining detailed sales product knowledge, including competitive information.

Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.

Qualifications

High School Diploma or equivalent

Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience

Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. Ability to work in alternate stores outside of the home base store.

Regular, consistent, and punctual attendance.

Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Compensation Total Target Compensation (includes Base Pay plus Targeted Commission): $24.19 - $27.09 (annual: $50,320 to $56,352)

Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Perks And Benefits

We offer Day‑One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan – with up to 6% dollar‑to‑dollar matching.

…and much more

Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

EEO Statement Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills Customer‑Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity

Salary Base Pay: $18.75 per hour

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus.

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