Jobs via Dice
Network Administrator
Location: Cayce, SC 29033 (work is onsite)
SCOPE OF THE PROJECT
As the Agency continues to see increased growth of Enterprise Applications such as the Electronic-Health-Records (EHR) initiative, the Agency’s Office of Information Technology (OIT) is upgrading the Agency’s base network and wireless infrastructure to allow critical systems to better leverage network resources, data, assets, infrastructure, and systems.
Consistent with the best security practices, DPH has upgraded the Agency’s enterprise wireless networking system with focus on integration into an existing Identity-Based Networking Services (IBNS) solution.
Responsibilities include statewide travel to agency facilities to assist with network equipment upgrades, facility relocations, issue resolution, and the installation and configuration of enterprise wireless access points.
The applicants selected will work under the general guidance of the Network Operations team but will also be required to work closely with other teams and Agency staff at all levels.
Selected candidates will follow the Agency’s Change Management process, and track and document the work and other tasks regularly communicating status updates to management and project manager.
Candidates must be self-motivated, team‑oriented, work under limited supervision, and respond to priority tasks as needed.
DAILY DUTIES / RESPONSIBILITIES
Monitor and identify issues with Agency wireless networks and remediate.
Support wireless and network connectivity on Windows‑based, Mac‑based, and mobile (tablet and phone) devices.
Manage the wireless network/device lifecycle at all stages.
Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems.
Assist with ISE registration of devices on the network.
Conduct onsite wireless assessments; create and maintain wireless heatmaps projecting network coverage of access points using Ekahau tools.
Perform enterprise wireless network deployments, installations, upgrades, and firmware/software/security feature upgrades.
Monitor Agency trouble ticket system and complete network‑assigned tickets.
Serve as the Agency’s first and second tier of support, fielding wireless and network connectivity technical support requests and troubleshooting/resolving most common/routine problems.
Assist Agency staff/contractors in resolving wireless and other network related problems.
Coordinate and assist with testing and validation.
Adhere to State and Agency security and IT policies and standards.
Work closely with key stakeholder groups, including Network, Security, and Server Hosting, to ensure appropriate engagement and focus.
Assist various IT groups with other non‑wireless tasks such as system/network installations and upgrades (e.g., rack equipment).
Create, maintain, and review/improve on notes and wireless documentation.
Plan, organize, review, and implement associated project milestones to completion.
Provide updates to the Project Team.
Required Skills
3+ years experience with Network Administration – CISCO and Palo Alto Firewalls.
3+ years experience with CISCO Identity Services Engine (ISE).
3+ years experience with LAN, WLAN, and WAN.
3+ years experience using a ticketing system.
Preferred Skills
Network certifications.
Experience with SolarWinds Orion.
Experience with Ekahau Sidekick.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries: Software Development
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SCOPE OF THE PROJECT
As the Agency continues to see increased growth of Enterprise Applications such as the Electronic-Health-Records (EHR) initiative, the Agency’s Office of Information Technology (OIT) is upgrading the Agency’s base network and wireless infrastructure to allow critical systems to better leverage network resources, data, assets, infrastructure, and systems.
Consistent with the best security practices, DPH has upgraded the Agency’s enterprise wireless networking system with focus on integration into an existing Identity-Based Networking Services (IBNS) solution.
Responsibilities include statewide travel to agency facilities to assist with network equipment upgrades, facility relocations, issue resolution, and the installation and configuration of enterprise wireless access points.
The applicants selected will work under the general guidance of the Network Operations team but will also be required to work closely with other teams and Agency staff at all levels.
Selected candidates will follow the Agency’s Change Management process, and track and document the work and other tasks regularly communicating status updates to management and project manager.
Candidates must be self-motivated, team‑oriented, work under limited supervision, and respond to priority tasks as needed.
DAILY DUTIES / RESPONSIBILITIES
Monitor and identify issues with Agency wireless networks and remediate.
Support wireless and network connectivity on Windows‑based, Mac‑based, and mobile (tablet and phone) devices.
Manage the wireless network/device lifecycle at all stages.
Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems.
Assist with ISE registration of devices on the network.
Conduct onsite wireless assessments; create and maintain wireless heatmaps projecting network coverage of access points using Ekahau tools.
Perform enterprise wireless network deployments, installations, upgrades, and firmware/software/security feature upgrades.
Monitor Agency trouble ticket system and complete network‑assigned tickets.
Serve as the Agency’s first and second tier of support, fielding wireless and network connectivity technical support requests and troubleshooting/resolving most common/routine problems.
Assist Agency staff/contractors in resolving wireless and other network related problems.
Coordinate and assist with testing and validation.
Adhere to State and Agency security and IT policies and standards.
Work closely with key stakeholder groups, including Network, Security, and Server Hosting, to ensure appropriate engagement and focus.
Assist various IT groups with other non‑wireless tasks such as system/network installations and upgrades (e.g., rack equipment).
Create, maintain, and review/improve on notes and wireless documentation.
Plan, organize, review, and implement associated project milestones to completion.
Provide updates to the Project Team.
Required Skills
3+ years experience with Network Administration – CISCO and Palo Alto Firewalls.
3+ years experience with CISCO Identity Services Engine (ISE).
3+ years experience with LAN, WLAN, and WAN.
3+ years experience using a ticketing system.
Preferred Skills
Network certifications.
Experience with SolarWinds Orion.
Experience with Ekahau Sidekick.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries: Software Development
#J-18808-Ljbffr