Serigor Inc
Network Administrator - Project Lead (Onsite)
Serigor Inc, Cayce, South Carolina, United States, 29033
Job Title: Network Administrator - Project Lead (Onsite)
Location: Cayce, SC
Duration: 12 Months
Primary responsibilities will focus on strengthening and optimizing network infrastructure to align with evolving business needs and ensure timely issue resolution within a collaborative team environment. This role will also partner closely with program area staff to provide support, troubleshoot problems, generate reports, implement enhancements, and monitor systems in accordance with established IT security policies and standards. Responsibilities may also include travel to agency facilities to assist with moves, upgrades, and issue resolution.
Candidates should be self‑motivated, team‑oriented, work under limited supervision, and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.
The network administrators for these openings under the general guidance of the assigned Agency Network Manager or lead will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the Agency’s critical enterprise wireless and network infrastructure. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrators will ensure assignments are completed accurately and on-time, and regularly provide progress, tasks, and deliverables status updates to the assigned manager.
Specific Duties and Responsibilities
Monitor and identify issues with Agency wireless networks and remediate
Support wireless and network connectivity on Windows-based systems
Support wireless and network connectivity on Mac-based systems
Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
Manage the wireless network/device lifecycle at all stages
Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems
Assist with ISE registration of devices on the network
Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.
Perform enterprise wireless network deployments, installations, and upgrades
Requires comfort working on a ladder; ability to lift 40 lbs.
Perform firmware/software/security/feature upgrades and other maintenance tasks
Monitor Agency trouble ticket system and complete network assigned tickets
Will serve as the Agency’s first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.
Assists Agency staff/contractors in resolving wireless and other network related problems
Coordinate and assist with testing and validation
Adhere to State and Agency security and IT policies and standards
Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
Assists various IT groups with other “non wireless” tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
Create, maintain, and review/improve upon notes and wireless documentation
Ability to plan, organize, review, and implement associated project milestones to completion.
Provides updates to Project Team.
Required Skills
(rank in order of importance)
3+ years Local Area Network (LAN), WLAN, WAN
3+ Year - Network administration – CISCO and PALO ALTO FIREWALL
3+ YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)
3+ years of Ticketing System
Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)
Ability to climb and work on a ladder to reach ceiling to install wireless access points.
Ability to lift and move PCs, monitors, and other equipment.
Valid driver’s License
Interpersonal skills
Verbal communication skills, written communication skills.
Preferred Skills
(rank in order of importance)
Network Certification
Solarwinds Orion
Required Education
Associate’s degree in a relevant field of work or high school diploma with equivalent work experience.
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Duration: 12 Months
Primary responsibilities will focus on strengthening and optimizing network infrastructure to align with evolving business needs and ensure timely issue resolution within a collaborative team environment. This role will also partner closely with program area staff to provide support, troubleshoot problems, generate reports, implement enhancements, and monitor systems in accordance with established IT security policies and standards. Responsibilities may also include travel to agency facilities to assist with moves, upgrades, and issue resolution.
Candidates should be self‑motivated, team‑oriented, work under limited supervision, and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.
The network administrators for these openings under the general guidance of the assigned Agency Network Manager or lead will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the Agency’s critical enterprise wireless and network infrastructure. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrators will ensure assignments are completed accurately and on-time, and regularly provide progress, tasks, and deliverables status updates to the assigned manager.
Specific Duties and Responsibilities
Monitor and identify issues with Agency wireless networks and remediate
Support wireless and network connectivity on Windows-based systems
Support wireless and network connectivity on Mac-based systems
Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
Manage the wireless network/device lifecycle at all stages
Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems
Assist with ISE registration of devices on the network
Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.
Perform enterprise wireless network deployments, installations, and upgrades
Requires comfort working on a ladder; ability to lift 40 lbs.
Perform firmware/software/security/feature upgrades and other maintenance tasks
Monitor Agency trouble ticket system and complete network assigned tickets
Will serve as the Agency’s first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.
Assists Agency staff/contractors in resolving wireless and other network related problems
Coordinate and assist with testing and validation
Adhere to State and Agency security and IT policies and standards
Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
Assists various IT groups with other “non wireless” tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
Create, maintain, and review/improve upon notes and wireless documentation
Ability to plan, organize, review, and implement associated project milestones to completion.
Provides updates to Project Team.
Required Skills
(rank in order of importance)
3+ years Local Area Network (LAN), WLAN, WAN
3+ Year - Network administration – CISCO and PALO ALTO FIREWALL
3+ YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)
3+ years of Ticketing System
Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)
Ability to climb and work on a ladder to reach ceiling to install wireless access points.
Ability to lift and move PCs, monitors, and other equipment.
Valid driver’s License
Interpersonal skills
Verbal communication skills, written communication skills.
Preferred Skills
(rank in order of importance)
Network Certification
Solarwinds Orion
Required Education
Associate’s degree in a relevant field of work or high school diploma with equivalent work experience.
#J-18808-Ljbffr