Yusen Logistics
Assistant Port Captain - SW Area Operations Supervisor
Yusen Logistics, Long Beach, California, us, 90899
Overview
This position is with NYK Group America's Inc. Candidates must have the ability to commute to our Long Beach, CA facility. This position is to assist the daily vessel and terminal operations carrying various import/export commodities listed in the Southwest (SW) region as Port Captain. Responsibilities include stowage planning, coordinating cargo operations, and quality cargo handling for the region. Additionally, the position requires multi-tasking in the areas of vendor performance, customer service, port investigations, cargo acceptance, and sales support. This position requires office work, remote work, and vessel attendance in various ports “mainly in California”.
Responsibilities
Vessel Operations: Support vessel operations by preparing optimum ship schedules and expenses within the region and other ports under respective Trade’s control as needed.
Coordinate the best vessel berthing with respective Port Authorities and agents for anticipated operations.
Coordinate vessel operations with local terminals, stevedores, processors, surveyors, and customers when lining up and attending vessel operations.
Cargo and Terminal Operations: Manage stevedore staff who oversee cargo receiving in terminals.
Coordinate with terminal operator for adequate yard space and daily receiving capacity.
Enforce cargo received by terminals is in line with NYK standards. Ensure cargo is accounted for, reported and properly marked/staged in terminals for export. Ensure cargo scheduled to load is accurate and is reconciled with stowage plans prior to and after loading.
Vessel Attendances: Supervise cargo operations at ports within the region at any time (including weeknights, weekends, and holidays). Attend operations at other ports as needed.
Ensure NYK’s standards are being observed by stevedores including following load plans, shifting, and discharge as per instruction.
Provide handling notes for various cargo to stevedores and furnish vessel attendance reports outlining all pertinent operational information.
On vessel(s) or at port(s), instruct chief officer or duty officer(s) of the necessary requirements for safe smooth cargo operations while on vessels.
Communicate any damage or injury that may have occurred during cargo operation with ship crew and NYK staff in a timely manner.
Cargo and Port Investigation: Investigate/report cargo handling capabilities for ports and general operations as requested by upper management and other NYK offices/teams. Provide feedback on cargo handling inquiries, with equipment/securing requirements for safe handling of cargo.
Quality Control / Damage Prevention: Track damages and near-misses and meet with stevedores on performance issues. Work with the Global Safe and Quality Committee to share quality information for high-quality service.
Monitor NYK agent’s and local agent’s performance in ports within the region.
Cost Control: Control and minimize operational expenses in areas such as port, cargo, and terminal expenses. Check vendors’ invoices for accuracy. Record payment and production within the region. Collaborate with Cost Control Team for advanced cost estimations as needed.
Represent NYK locally and assist customer service and sales. Meet and support local OEM customers’ inquiries in the SW region. Visit customers in the region on behalf of Sales Manager if requested by Japan Sales.
Network with local Port Authorities, Shipping Associations, local administrations, pilots, agents, and tug companies. Maintain close contact and long-lasting relationships with local customers.
Non-Essentials
Compliance with performance criteria set forth by the manager.
Completion of annual goals, targets and projects outlined in annual review.
Maintain and enhance quality relations with customers within outlined area of responsibility.
Portray a positive team approach and respect differences of others.
Remain open to new ideas while respecting the corporate identity. Seek internal NYK group synergies and propose mutual-benefit recommendations.
Improve skills outlined in performance appraisal and pursue continual professional development.
Qualifications SPECIAL SKILLS
(Computer training, quality training, special programs)
Articulate and well-spoken communication, both orally and in writing, and comfortable presenting to groups.
Remain calm under pressure and be customer focused.
Motivate/Team Building – coach and lead customer service and documentation team members.
Develop and challenge staff; data-driven with ability to develop, create and interpret business metrics for decisions.
Identify problems, bring them to light and create plans for improvement; results driven.
Competency with Microsoft products; travel to other ports required; work during weeknights, weekends, and holidays as needed.
Work Experience
Minimum two (2) years in industry experience; sailing, superintendent in a stevedore company, or ship agent experience is preferred.
Education PREFERRED EDUCATION Bachelor's degree required or currently enrolled and pursuing a degree at time of employment.
Benefits
Company Car
Hybrid Work Schedule
Medical, Dental, and Vision
401k with a company match
Flexible Spending Accounts, Life and AD&D, Disability, Tuition Assistance, Commuter Benefits
Note: Benefits are subject to eligibility requirements and plan terms. For details, request policy documents from Human Resources.
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Management and Manufacturing
Industries : Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at Yusen Logistics. Get notified about new Port Captain jobs in Long Beach, CA.
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This position is with NYK Group America's Inc. Candidates must have the ability to commute to our Long Beach, CA facility. This position is to assist the daily vessel and terminal operations carrying various import/export commodities listed in the Southwest (SW) region as Port Captain. Responsibilities include stowage planning, coordinating cargo operations, and quality cargo handling for the region. Additionally, the position requires multi-tasking in the areas of vendor performance, customer service, port investigations, cargo acceptance, and sales support. This position requires office work, remote work, and vessel attendance in various ports “mainly in California”.
Responsibilities
Vessel Operations: Support vessel operations by preparing optimum ship schedules and expenses within the region and other ports under respective Trade’s control as needed.
Coordinate the best vessel berthing with respective Port Authorities and agents for anticipated operations.
Coordinate vessel operations with local terminals, stevedores, processors, surveyors, and customers when lining up and attending vessel operations.
Cargo and Terminal Operations: Manage stevedore staff who oversee cargo receiving in terminals.
Coordinate with terminal operator for adequate yard space and daily receiving capacity.
Enforce cargo received by terminals is in line with NYK standards. Ensure cargo is accounted for, reported and properly marked/staged in terminals for export. Ensure cargo scheduled to load is accurate and is reconciled with stowage plans prior to and after loading.
Vessel Attendances: Supervise cargo operations at ports within the region at any time (including weeknights, weekends, and holidays). Attend operations at other ports as needed.
Ensure NYK’s standards are being observed by stevedores including following load plans, shifting, and discharge as per instruction.
Provide handling notes for various cargo to stevedores and furnish vessel attendance reports outlining all pertinent operational information.
On vessel(s) or at port(s), instruct chief officer or duty officer(s) of the necessary requirements for safe smooth cargo operations while on vessels.
Communicate any damage or injury that may have occurred during cargo operation with ship crew and NYK staff in a timely manner.
Cargo and Port Investigation: Investigate/report cargo handling capabilities for ports and general operations as requested by upper management and other NYK offices/teams. Provide feedback on cargo handling inquiries, with equipment/securing requirements for safe handling of cargo.
Quality Control / Damage Prevention: Track damages and near-misses and meet with stevedores on performance issues. Work with the Global Safe and Quality Committee to share quality information for high-quality service.
Monitor NYK agent’s and local agent’s performance in ports within the region.
Cost Control: Control and minimize operational expenses in areas such as port, cargo, and terminal expenses. Check vendors’ invoices for accuracy. Record payment and production within the region. Collaborate with Cost Control Team for advanced cost estimations as needed.
Represent NYK locally and assist customer service and sales. Meet and support local OEM customers’ inquiries in the SW region. Visit customers in the region on behalf of Sales Manager if requested by Japan Sales.
Network with local Port Authorities, Shipping Associations, local administrations, pilots, agents, and tug companies. Maintain close contact and long-lasting relationships with local customers.
Non-Essentials
Compliance with performance criteria set forth by the manager.
Completion of annual goals, targets and projects outlined in annual review.
Maintain and enhance quality relations with customers within outlined area of responsibility.
Portray a positive team approach and respect differences of others.
Remain open to new ideas while respecting the corporate identity. Seek internal NYK group synergies and propose mutual-benefit recommendations.
Improve skills outlined in performance appraisal and pursue continual professional development.
Qualifications SPECIAL SKILLS
(Computer training, quality training, special programs)
Articulate and well-spoken communication, both orally and in writing, and comfortable presenting to groups.
Remain calm under pressure and be customer focused.
Motivate/Team Building – coach and lead customer service and documentation team members.
Develop and challenge staff; data-driven with ability to develop, create and interpret business metrics for decisions.
Identify problems, bring them to light and create plans for improvement; results driven.
Competency with Microsoft products; travel to other ports required; work during weeknights, weekends, and holidays as needed.
Work Experience
Minimum two (2) years in industry experience; sailing, superintendent in a stevedore company, or ship agent experience is preferred.
Education PREFERRED EDUCATION Bachelor's degree required or currently enrolled and pursuing a degree at time of employment.
Benefits
Company Car
Hybrid Work Schedule
Medical, Dental, and Vision
401k with a company match
Flexible Spending Accounts, Life and AD&D, Disability, Tuition Assistance, Commuter Benefits
Note: Benefits are subject to eligibility requirements and plan terms. For details, request policy documents from Human Resources.
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Management and Manufacturing
Industries : Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at Yusen Logistics. Get notified about new Port Captain jobs in Long Beach, CA.
#J-18808-Ljbffr