Macy's
Retail Cosmetics Sales Associate - CHANEL Beaute, Ala Moana Center - Full Time
Macy's, Honolulu, Hawaii, United States, 96814
Retail Cosmetics Sales Associate - CHANEL Beaute, Ala Moana Center - Full Time
Join to apply for the Retail Cosmetics Sales Associate - CHANEL Beaute, Ala Moana Center - Full Time role at Macy's.
Job Overview As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. You are a product educator and beauty enthusiast who specializes in making customers feel beautiful and confident. You build a client base and nurture strong client relationships to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You provide customer consultations, including applying makeup and products.
What You Will Do
Greet customers in a friendly and helpful manner
Use product knowledge to provide expert guidance based on customer wants, features, and choices
Build relationships with customers by introducing them to beauty products and identifying needs
Demonstrate and teach the use of beauty products by applying them on customers
Maintain proper display, organization, storage and restocking of inventory
Utilize our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
Participate in pre-selling and sales-boosting events to increase sales and meet personal targets
Stay current with training through Macy’s educational resources, including vendor and virtual trainings
Merchandise new arrivals, process damages, testers and returns to vendors as needed
Use point-of-sale technology to assist in selling and fulfilling customer orders
Follow hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities
Skills You Will Need
Product knowledge : Good understanding of beauty products and ability to guide customers based on their wants and features
Communication : Comfortable communicating with customers virtually, by phone, and in person
Sales : Ability to build relationships, achieve sales goals, and participate in events
Technology : Use POS technology to assist in selling and fulfilling orders
Continuous learning : Self-driven to stay current with product knowledge and trends
Makeup application : Show and teach usage of beauty products by applying them to customers
Subject Matter Expertise : Knowledgeable resource on vendor lines and beauty trends
Interpersonal Skills : Excellent ability to work with colleagues at all levels
Collaboration : Partner with the Beauty team to drive sales and enhance the customer experience
Who You Are
Passionate with a business-minded attitude to succeed in a performance-based setting
Able to resolve customer problems constructively and proactively
Strong organizational skills with ability to manage multiple tasks in a fast-paced environment
Flexible schedule including evenings and weekends
Enthusiastic about the beauty industry with outstanding customer care
Flexible with sound judgment in ambiguous situations
Reliable with regular attendance and punctuality
At least 1 year of customer service or selling experience required
Previous cosmetic or fragrance sales experience is a plus
Essential Physical Requirements You Will Perform
Prolonged periods of standing/walking
Frequent use of computers and handheld devices
Reaching, crouching, kneeling, stooping; color vision
Lifting and moving items up to 25 lbs
About Us This is a great time to join Macy’s. We offer a dynamic, inclusive environment with competitive pay and benefits including health coverage, a 401(k) match, paid time off and holidays, and opportunities for career growth. We also provide vendor trainings and continuous learning opportunities.
Note: This description reflects the essential duties and requirements for the role; it is not all-inclusive and Macy's reserves the right to amend the description at any time. Macy's is an Equal Opportunity Employer.
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Retail Apparel and Fashion
Referrals increase your chances of interviewing at Macy's.
#J-18808-Ljbffr
Job Overview As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. You are a product educator and beauty enthusiast who specializes in making customers feel beautiful and confident. You build a client base and nurture strong client relationships to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You provide customer consultations, including applying makeup and products.
What You Will Do
Greet customers in a friendly and helpful manner
Use product knowledge to provide expert guidance based on customer wants, features, and choices
Build relationships with customers by introducing them to beauty products and identifying needs
Demonstrate and teach the use of beauty products by applying them on customers
Maintain proper display, organization, storage and restocking of inventory
Utilize our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
Participate in pre-selling and sales-boosting events to increase sales and meet personal targets
Stay current with training through Macy’s educational resources, including vendor and virtual trainings
Merchandise new arrivals, process damages, testers and returns to vendors as needed
Use point-of-sale technology to assist in selling and fulfilling customer orders
Follow hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities
Skills You Will Need
Product knowledge : Good understanding of beauty products and ability to guide customers based on their wants and features
Communication : Comfortable communicating with customers virtually, by phone, and in person
Sales : Ability to build relationships, achieve sales goals, and participate in events
Technology : Use POS technology to assist in selling and fulfilling orders
Continuous learning : Self-driven to stay current with product knowledge and trends
Makeup application : Show and teach usage of beauty products by applying them to customers
Subject Matter Expertise : Knowledgeable resource on vendor lines and beauty trends
Interpersonal Skills : Excellent ability to work with colleagues at all levels
Collaboration : Partner with the Beauty team to drive sales and enhance the customer experience
Who You Are
Passionate with a business-minded attitude to succeed in a performance-based setting
Able to resolve customer problems constructively and proactively
Strong organizational skills with ability to manage multiple tasks in a fast-paced environment
Flexible schedule including evenings and weekends
Enthusiastic about the beauty industry with outstanding customer care
Flexible with sound judgment in ambiguous situations
Reliable with regular attendance and punctuality
At least 1 year of customer service or selling experience required
Previous cosmetic or fragrance sales experience is a plus
Essential Physical Requirements You Will Perform
Prolonged periods of standing/walking
Frequent use of computers and handheld devices
Reaching, crouching, kneeling, stooping; color vision
Lifting and moving items up to 25 lbs
About Us This is a great time to join Macy’s. We offer a dynamic, inclusive environment with competitive pay and benefits including health coverage, a 401(k) match, paid time off and holidays, and opportunities for career growth. We also provide vendor trainings and continuous learning opportunities.
Note: This description reflects the essential duties and requirements for the role; it is not all-inclusive and Macy's reserves the right to amend the description at any time. Macy's is an Equal Opportunity Employer.
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Retail Apparel and Fashion
Referrals increase your chances of interviewing at Macy's.
#J-18808-Ljbffr