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United Surgical Partners International, Inc

Business Office Float

United Surgical Partners International, Inc, Citrus Heights, California, us, 95611

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JOB SUMMARY Under the direction of the Business Office Manager, the Business Office Specialist is responsible for covering any aspect of the business office necessary. Many duties include scheduling, insurance verification, patient calls and chart building.

Successful candidate will possess outstanding multi-tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES

Verifies insurance prior to patient arrival, to include "Add On" and Direct Admits

Obtains pre-certification from insurance companies for procedures that require pre-certification.

Requests office notes from referring physician if needed for Authorization.

Calculates and informs patients of amount due.

Communicates with the doctor office's.

Ensures all required forms are placed in designated areas of the patient chart.

Performs daily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date).

Prepares medical consents for each chart prepared.

Labels necessary documents and adds physician orders.

Outgoing collection calls to patients regarding their medical invoice/bill, answering questions and setting up payment/payment plans.

Utilizes various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.

Knowledge of health care financing and Medical Collections preferred.

Other duties as assigned.

Wage Range: $24 to $28 an hour.

BENEFITS Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

REQUIRED SKILLS & QUALIFICATIONS

Minimum 2-4 years of hospital or medical office experience required.

Must be able to communicate verbally and non-verbally in a professional way.

Ability to use time wisely in preparing work area to meet high-paced demand.

Show a genuine desire to work and improve the hospital as a whole.

Extreme multi-tasker.

Strong medical terminology.

Must demonstrate excellent phone etiquette and exceptional customer service skills.

High School Diploma required.

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