Logo
WPM Real Estate Mgmt

FINAL: Part Time Leasing Specialist - HOHM Highlandtown Apts

WPM Real Estate Mgmt, Baltimore, Maryland, United States, 21276

Save Job

Leasing Specialist – HOHM Highlandtown Apartments | WPM At WPM, our Leasing Specialists play a key role in transforming apartments into homes. In this role, you’ll connect with prospective residents, provide exceptional customer service, and market the community to showcase its best features. From touring apartments to guiding applicants through the leasing process, you’ll ensure every prospect and resident feels valued while helping foster a vibrant, welcoming community.

This opportunity is ideal for individuals with backgrounds in customer service, sales, or marketing who enjoy helping people find the right home. Leasing Specialists receive competitive base pay, plus the opportunity to earn commission.

Schedule: 16 hours per week, Monday–Friday between 9:00 AM–5:30 PM (schedule may vary based on community needs), with Saturday availability from 10:00 AM–5:00 PM

Pay: $20/hour + commission opportunities

Key Responsibilities

Welcome residents and prospective residents with warmth and professionalism

Conduct tours of model and available apartments

Guide prospects through the full application and leasing process

Provide outstanding customer service by addressing residents’ needs, concerns, and requests

Organize and support resident appreciation events to strengthen community engagement

Market the property through creative outreach and advertising on designated platforms

Collaborate with the team to resolve resident issues and enhance the living experience

Required Knowledge, Skills, and Abilities

Professional and positive presentation in appearance, demeanor, and communication

Strong verbal and written communication skills

Proficiency with PC operations and ability to quickly learn new software

Demonstrated sales ability, including overcoming objections and closing deals

Exceptional customer service skills with a resident-first mindsetValid driver’s license and reliable transportation

Education and Experience

High School Diploma or equivalent required

Prior leasing or sales experience preferred

NALP Certification a plus

Qualifications Behaviors

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred: Loyal: Shows firm and constant support to a cause

Preferred: Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required: Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Preferred: Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Preferred: Self-Starter: Inspired to perform without outside help

Licenses & Certifications

Preferred: Natl Apt Leasing Prof

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr