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Wellstar Health System

Application Analyst - QGenda

Wellstar Health System, Atlanta, Georgia, United States, 30383

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Job Summary

Functions under the direction of the IT Manager. Application Analyst provides intermediate system-level support of multi‑user clinical and financial applications, operating systems, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and support of these systems. Requires intermediate knowledge of systems analysis. Comprehensive knowledge of project management concepts and methodology. Able to lead and participate in project planning sessions. Ability to establish project goals, milestones, and procedures. Able to manage projects with varying levels of complexity. The Application Analyst works with project leaders on several aspects of project planning to meet project deadlines. Promotes excellent customer service and strong communication skills to ensure the success of all software applications. Works with outside departments to promote, educate and train on current applications. Works with other members of the Information Systems staff, clinical and operational departments and other Wellstar Health System team members to accomplish the goals established for the project.

Core Responsibilities and Essential Functions Initiative

Takes the initiative to complete assignments early; consistently exceeds expectations regarding the timing of deliverables.

Dependably completes tasks with minimal guidance from supervisor; rarely needs assistance from others.

Demonstrates resilience against challenges and obstacles.

Generates commitment and enthusiasm from others to set and achieve challenging objectives.

Completes unfamiliar tasks independently by adapting prior knowledge.

Focuses on achieving results rather than activities that may not add value.

Coaches others on how to focus their energy on achieving results without creating more work than necessary.

Takes appropriate actions to address problems and opportunities.

Decision Making / Judgment

Recognizes problems, gathers information, seeks input, and articulates underlying issues.

Evaluates potential solutions and implements the correct solution to resolve problems.

Communicates decisions and evaluates outcomes.

Analyzes problems effectively and makes appropriate decisions within time constraints.

Cope with uncertainty and incomplete facts to develop feasible solutions.

Uses established standards to solve common problems and eliminate underlying causes.

Results Focus

Sets challenging personal goals with achievable dates.

Aligns team effort to objectives and manages own time to complete tasks on schedule.

Maintains adherence to Wellstar processes such as on‑call, incident management, change management, testing procedures, and timekeeping.

Establishes clear performance goals and aligns them with team objectives.

Manages complex problems until viable solutions are found.

Adaptability / Flexibility

Adapts quickly to change, remains calm and focused under stress.

Adjusts schedules, tasks, and priorities when necessary.

Recognizes changing expectations and takes steps to meet new standards.

Encourages others to accept change initiatives and share expected benefits.

Applies new technology to improve efficiency.

Creativity / Innovation

Brings new ideas, challenges status quo, leads brainstorming.

Applies creative problem‑solving skills to develop feasible solutions.

Shares ideas and implements them to improve processes and outcomes.

Project Management

Leads and participates in project planning sessions and establishes goals, milestones, and resource needs.

Monitors progress, identifies issues and risk, and ensures project milestones are met.

Provides ongoing project updates to stakeholders and keeps projects on schedule.

Required Minimum Education

High School Diploma General or Bachelors Information Technology or Bachelors Other

Required Minimum Experience Minimum 3 years experience in technology and/or healthcare or related industry.

Required Minimum Skills

Excellent verbal and written communication skills.

Teamwork: accepts and offers constructive feedback; supports team goals.

Multi‑tasking: complete assigned tasks independently with minimal guidance and close attention to detail; offer guidance to others.

Analytical: troubleshoot problems and offer solutions.

Comprehensive understanding of application support.

Primary resource for at least 1 application module.

Translate business or clinical requirements into technical solutions for application implementation.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

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