LensCrafters
Overview
Join to apply for the
LensCrafters - Team Lead
role at
LensCrafters . Requisition ID: 903631 Store #: 005212 LensCrafters Position: Full-Time LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of vision care products. We are committed to delivering a high-quality experience for customers and patients.
General Function
The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.
Responsibilities
Ensure the LensCrafters team provides unsurpassed customer service Proactive & solution driven, accurate execution & product knowledge Assist customers with selections, provide recommendations, assist sales associates Serve as a responsible alternate store key holder In lab (if applicable): custom fits glasses & precisely place prescriptions in lenses Work with associates to strengthen knowledge, skills, & certification for foundational product & store processes related to lens and lab technology Ensure finished eyewear meets optical standards & customer requirements Create a safe working environment for all, demonstrate safe work practices Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems
Basic Qualifications
HS diploma/GED Strong optical & retail experience Knowledge of current optical theory & merchandise Strong communicator & listener Strong interpersonal skills Strong basic math skills Sales skills Problem solving ability Familiarity with cash register, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience
Preferred Qualifications
State licensure (if applicable) &/or ABO Certification in non-licensed states LensCrafters Final Eyewear Inspector Certification LensCrafters Quality, Fitting & Adjusting Program Optical machinery/instruments experience Customer service experience AccuFit Digital Measurement System certification Knowledge of current store merchandise & lens options
Compensation & Benefits
Employee pay is determined by factors including geography, experience, qualifications, skills and local minimum wage requirements. You may be offered a competitive bonus and/or commission plan, which complements a total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Equal Opportunity
EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Join to apply for the
LensCrafters - Team Lead
role at
LensCrafters . Requisition ID: 903631 Store #: 005212 LensCrafters Position: Full-Time LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of vision care products. We are committed to delivering a high-quality experience for customers and patients.
General Function
The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.
Responsibilities
Ensure the LensCrafters team provides unsurpassed customer service Proactive & solution driven, accurate execution & product knowledge Assist customers with selections, provide recommendations, assist sales associates Serve as a responsible alternate store key holder In lab (if applicable): custom fits glasses & precisely place prescriptions in lenses Work with associates to strengthen knowledge, skills, & certification for foundational product & store processes related to lens and lab technology Ensure finished eyewear meets optical standards & customer requirements Create a safe working environment for all, demonstrate safe work practices Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems
Basic Qualifications
HS diploma/GED Strong optical & retail experience Knowledge of current optical theory & merchandise Strong communicator & listener Strong interpersonal skills Strong basic math skills Sales skills Problem solving ability Familiarity with cash register, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience
Preferred Qualifications
State licensure (if applicable) &/or ABO Certification in non-licensed states LensCrafters Final Eyewear Inspector Certification LensCrafters Quality, Fitting & Adjusting Program Optical machinery/instruments experience Customer service experience AccuFit Digital Measurement System certification Knowledge of current store merchandise & lens options
Compensation & Benefits
Employee pay is determined by factors including geography, experience, qualifications, skills and local minimum wage requirements. You may be offered a competitive bonus and/or commission plan, which complements a total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Equal Opportunity
EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
#J-18808-Ljbffr