Voacolorado
Senior Manager; Aging and Nutrition Services
Voacolorado, Commerce City, Colorado, United States, 80022
Overview
Description VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential. Position Summary
The Senior Manager Aging and Nutrition Services , primary is responsible for the overall management and coordination of the Denver Metro Congregate Dining Program, which includes administrative collaboration and compliance oversight across more than 25 community-based dining sites. This role works closely with local program partners to ensure service quality, regulatory alignment, and effective program delivery. In addition to serving as the strategic lead for the Congregate Dining Program, the Senior Manager provides leadership across multiple aging services programs, including oversight of Mountain Community Services in Idaho Springs and subcontracted services in Gilpin County. The position also supervises and supports Program Managers overseeing the Handyman, Healthy Aging, and City Harvest programs. Responsibilities include guiding program development, budget planning, grant management, compliance monitoring, and contributing to department-wide strategic initiatives in collaboration with the Associate Director. ESSENTIAL DUTIES AND RESPONSIBILITIES
Program Operations Ensures that the senior's voice is heard, and the senior's ideas play a prominent role in programming. Oversee program operations for the Denver Congregate Program, Mountain Community Senior Nutrition Programs (SNP), Transportation services and building operations, ensuring services align with the evolving needs of older adults. Analyze service statistics, demographic trends, and best practices to inform program enhancements and responsiveness. Create and Present Program Reviews Recruit, train, supervise, and evaluate the Program Managers, Program Coordinators, and Database Administrator. Finance and Revenue Generation Assist the Associate Director in developing and managing program budgets, monitoring revenue and expenses to ensure fiscal responsibility. Identify and pursue funding opportunities, including grants and Medicaid reimbursement, to enhance program sustainability and service delivery for Congregate and Transportation services. Track grant spending to ensure timely use of funds and proper allocation of expenses to budget lines. Compliance and Reporting Ensure compliance with SUA, other funders' policies, and all regulatory guidelines, maintaining accurate records and documentation for Congregate Dining, SNP, and Transportation services. Utilize the ServTracker database to manage program data, track service metrics, and generate reports to support program evaluation and improvement. Oversee data entry into the SUA database (SUDS) for program compliance and supervise staff responsible for data accuracy. Prepare and submit grant applications, funding proposals, and required reports to ensure alignment with all funding requirements. Distribute and analyze annual client satisfaction surveys, partner staff and volunteer satisfaction surveys, managing outcome measurements to assess program performance. Community Relations and Outreach Foster meaningful communication and partnerships with community organizations, regulatory bodies, host agencies, and service providers. Plan and implement outreach initiatives to raise awareness of Congregate Dining, SNP, and Transportation services, and educate the public on the needs of older adults. Staff and Volunteer Management Oversee volunteer recruitment, orientation, and recognition efforts to support program and transportation needs, ensuring all volunteers receive adequate support and supervision. Supervise and support Program Managers for Handyman, Healthy Aging, and City Harvest programs, guiding program development, budget planning, grant management, and compliance. Support to Program and Operations Act as backup as needed for operational tasks, including dining site support, data collecting and entering, transportation scheduling, and client assessments. Complete additional tasks as assigned to further program goals and align with agency objectives. SUPERVISORY RESPONSIBILITIES
The jobs that report directly to this position include Program Manager, Lead, Coordinators, Database Administrator. Mentors and develops staff using a supportive, collaborative (coaching), empowering yet accountable approach on a consistent basis. Responsibility includes developing team unity, and the competencies noted above (especially AIRS and HHS) in team members and coach direct reports in doing the same. Anticipated Outcomes
In collaboration with development, obtains at least one new funding source annually to support and maintain current programming. Within the first year of hire, critically evaluate and analyze current staff, programing and operations and implement changes as needed. Evaluate and implement use of ServTracker or other database for Transportation Program. Within five years (FY30), Congregate Denver and Transportation will be fully self-reliant on grants and fundraising efforts generated in part by this position and in conjunction with Senior Director ANS and development’s fundraising efforts. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
There is work-related travel. Valid Colorado Driver’s License, proof of automobile insurance and satisfactory Motor Vehicle Record (MVR) are required. Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, often Lifting (30 to 50 pounds), Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing, Depth Perception, Hearing/Listening, Speaking/Shouting, Use of Hands/Fingers, Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments. POSITION TYPE AND EXPECTED HOURS OF WORK
Full Time Exempt Monday – Friday typical hours between 7am – 3:30pm and designated holidays. Evening and/or weekend hours may be required based on program events or assigned job duties. LOCATION
4915 E. 52nd Ave. Commerce City, CO, 80022 SALARY RANGE
$64,000-$67,000 annual exempt Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process. Benefit eligibility
Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurance Life Insurance Accident Insurance Employee Assistance/Work-Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will remain open until filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply Requirements
COMPETENCIES
Models core culture attributes of Volunteers of America- Colorado Branch that include “Airs” (Accountability, Integrity, Respect, and Service). Models and pursues with vigor Volunteers of America – Colorado Branch three critical virtues of HHH (Hungry, Humble, and People Smart). Ensures all other outcomes are met as required by the funding source and Volunteers of America Colorado MINIMUM QUALIFICATIONS OF POSITION
Bachelor’s Degree in gerontology or related human services field, or equivalent experience. Minimum two years program administration experience, preferably in a community centered programs or related area. Including supervision, program development, program evaluation, grant writing and reporting, and budget management. Own transportation, valid Colorado driver’s license and state –mandated automobile insurance. Possess an ability to listen effectively and respond creatively to program participant issues. PREFERRED QUALIFICATIONS OF POSITION
Two years of experience, preferably in elderly nutrition programs. Knowledgeable in Trauma Informed Care Fluent in Spanish KNOWLEDGE AND SKILLS
Proficient in the use of Microsoft Office Suite software and experience with databases. Strong oral and written communication skills. Good organizational skills. Poise and diplomacy in contact with the agency, clients, donors, other service providers and all regulatory agencies and funding sources. Comfortable with public speaking and working with a diverse senior population. " #J-18808-Ljbffr
Description VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential. Position Summary
The Senior Manager Aging and Nutrition Services , primary is responsible for the overall management and coordination of the Denver Metro Congregate Dining Program, which includes administrative collaboration and compliance oversight across more than 25 community-based dining sites. This role works closely with local program partners to ensure service quality, regulatory alignment, and effective program delivery. In addition to serving as the strategic lead for the Congregate Dining Program, the Senior Manager provides leadership across multiple aging services programs, including oversight of Mountain Community Services in Idaho Springs and subcontracted services in Gilpin County. The position also supervises and supports Program Managers overseeing the Handyman, Healthy Aging, and City Harvest programs. Responsibilities include guiding program development, budget planning, grant management, compliance monitoring, and contributing to department-wide strategic initiatives in collaboration with the Associate Director. ESSENTIAL DUTIES AND RESPONSIBILITIES
Program Operations Ensures that the senior's voice is heard, and the senior's ideas play a prominent role in programming. Oversee program operations for the Denver Congregate Program, Mountain Community Senior Nutrition Programs (SNP), Transportation services and building operations, ensuring services align with the evolving needs of older adults. Analyze service statistics, demographic trends, and best practices to inform program enhancements and responsiveness. Create and Present Program Reviews Recruit, train, supervise, and evaluate the Program Managers, Program Coordinators, and Database Administrator. Finance and Revenue Generation Assist the Associate Director in developing and managing program budgets, monitoring revenue and expenses to ensure fiscal responsibility. Identify and pursue funding opportunities, including grants and Medicaid reimbursement, to enhance program sustainability and service delivery for Congregate and Transportation services. Track grant spending to ensure timely use of funds and proper allocation of expenses to budget lines. Compliance and Reporting Ensure compliance with SUA, other funders' policies, and all regulatory guidelines, maintaining accurate records and documentation for Congregate Dining, SNP, and Transportation services. Utilize the ServTracker database to manage program data, track service metrics, and generate reports to support program evaluation and improvement. Oversee data entry into the SUA database (SUDS) for program compliance and supervise staff responsible for data accuracy. Prepare and submit grant applications, funding proposals, and required reports to ensure alignment with all funding requirements. Distribute and analyze annual client satisfaction surveys, partner staff and volunteer satisfaction surveys, managing outcome measurements to assess program performance. Community Relations and Outreach Foster meaningful communication and partnerships with community organizations, regulatory bodies, host agencies, and service providers. Plan and implement outreach initiatives to raise awareness of Congregate Dining, SNP, and Transportation services, and educate the public on the needs of older adults. Staff and Volunteer Management Oversee volunteer recruitment, orientation, and recognition efforts to support program and transportation needs, ensuring all volunteers receive adequate support and supervision. Supervise and support Program Managers for Handyman, Healthy Aging, and City Harvest programs, guiding program development, budget planning, grant management, and compliance. Support to Program and Operations Act as backup as needed for operational tasks, including dining site support, data collecting and entering, transportation scheduling, and client assessments. Complete additional tasks as assigned to further program goals and align with agency objectives. SUPERVISORY RESPONSIBILITIES
The jobs that report directly to this position include Program Manager, Lead, Coordinators, Database Administrator. Mentors and develops staff using a supportive, collaborative (coaching), empowering yet accountable approach on a consistent basis. Responsibility includes developing team unity, and the competencies noted above (especially AIRS and HHS) in team members and coach direct reports in doing the same. Anticipated Outcomes
In collaboration with development, obtains at least one new funding source annually to support and maintain current programming. Within the first year of hire, critically evaluate and analyze current staff, programing and operations and implement changes as needed. Evaluate and implement use of ServTracker or other database for Transportation Program. Within five years (FY30), Congregate Denver and Transportation will be fully self-reliant on grants and fundraising efforts generated in part by this position and in conjunction with Senior Director ANS and development’s fundraising efforts. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
There is work-related travel. Valid Colorado Driver’s License, proof of automobile insurance and satisfactory Motor Vehicle Record (MVR) are required. Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, often Lifting (30 to 50 pounds), Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing, Depth Perception, Hearing/Listening, Speaking/Shouting, Use of Hands/Fingers, Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments. POSITION TYPE AND EXPECTED HOURS OF WORK
Full Time Exempt Monday – Friday typical hours between 7am – 3:30pm and designated holidays. Evening and/or weekend hours may be required based on program events or assigned job duties. LOCATION
4915 E. 52nd Ave. Commerce City, CO, 80022 SALARY RANGE
$64,000-$67,000 annual exempt Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process. Benefit eligibility
Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurance Life Insurance Accident Insurance Employee Assistance/Work-Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO Employer Position will remain open until filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans Strongly Encouraged to Apply Requirements
COMPETENCIES
Models core culture attributes of Volunteers of America- Colorado Branch that include “Airs” (Accountability, Integrity, Respect, and Service). Models and pursues with vigor Volunteers of America – Colorado Branch three critical virtues of HHH (Hungry, Humble, and People Smart). Ensures all other outcomes are met as required by the funding source and Volunteers of America Colorado MINIMUM QUALIFICATIONS OF POSITION
Bachelor’s Degree in gerontology or related human services field, or equivalent experience. Minimum two years program administration experience, preferably in a community centered programs or related area. Including supervision, program development, program evaluation, grant writing and reporting, and budget management. Own transportation, valid Colorado driver’s license and state –mandated automobile insurance. Possess an ability to listen effectively and respond creatively to program participant issues. PREFERRED QUALIFICATIONS OF POSITION
Two years of experience, preferably in elderly nutrition programs. Knowledgeable in Trauma Informed Care Fluent in Spanish KNOWLEDGE AND SKILLS
Proficient in the use of Microsoft Office Suite software and experience with databases. Strong oral and written communication skills. Good organizational skills. Poise and diplomacy in contact with the agency, clients, donors, other service providers and all regulatory agencies and funding sources. Comfortable with public speaking and working with a diverse senior population. " #J-18808-Ljbffr