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Rocs, Inc.

Marketing and Communications Coordinator

Rocs, Inc., Beltsville, Maryland, United States, 20705

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Job Overview: We are seeking a Communications and Marketing Assistant to support association management, communications, and workforce development efforts. This role is ideal for a task-oriented individual who is passionate about marketing and communications and has a strong understanding of nonprofit and association management. You will assist in developing and executing marketing strategies, managing communications initiatives, and supporting various association management tasks.

TIME ALLOCATION:

75% - Marketing and Communications Program

25% - Member Services Program

Responsibilities: Marketing and Communications

Assist with marketing, communications and event materials and outreach—print, email, digital

Develop and format weekly eNewsletter in a timely manner and disseminate to members. Involves writing, editing, attention to detail and working with MailChimp email platform.

Update website content as required to keep it timely and accurate

Develop and post content for association’s social media including Linkedin Facebook, and Instagram.

Assist with email promotions and outreach for the Association’s events, member services, classes and activities.

Work with outside graphic designers, printers, mailers and other vendors for project completion.

Provide administrative and marketing support to meet deadlines and project completion.

Showcase exceptional member service in a professional manner in the office, hybrid and in-person events

Data entry, database maintenance and reporting

Attend and assist at monthly member networking events.

Share in daily office management, answer phones and perform a variety of administrative duties as assigned

Able to multi-task and work in a fast-paced environment. Work independently and as part of a team.

Any other duties as assigned

Membership:

Assist with membership retention, engagement and recruitment activities, events, and campaigns (print, in‑person, and digital)

Assist with prospecting campaigns, including lead generation, data/list management, online membership application and other Jotforms as needed

Assist with editorial content for annual membership directory; and conversion and maintenance of Member Success Guide.

Update and maintain member contact records in association database; troubleshoot contact information for accuracy

Any other membership duties as assigned.

Requirements:

College degree. Marketing/communications preferred or related field.

Exceptional member/customer service outlook and capability

Able to manage priorities to meet all deadlines

Effective problem‑solver and attention to detail

Strong team player, ability to assist where needed

Proficiency with Microsoft Office

Familiarity with MailChimp or other email platforms; Hootsuite/Buffer or other social media

Knowledge of Zoom and Microsoft Teams

Familiarity with Adobe Creative and Indesign

In‑office 4 days/week, WFH on Fridays

Monday - Thursday, 8:00 AM - 5:00 PM; Friday, 8:00 AM - 12:30 PM

$55,000

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