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Eliot Community Human Services

Services Director - Homeless Services CSP HI

Eliot Community Human Services, Boston, Massachusetts, us, 02298

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Services Director - Homeless Services CSP HI Join Eliot – A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose. You’ll be part of a compassionate, mission‑driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot We prioritize your well‑being, work‑life balance, and career growth. Benefit eligible positions include:

Generous Paid Time Off

– Vacation, sick time, and paid holidays

Comprehensive Benefits

– Medical, dental, and vision plans

Retirement Savings

– 401(k) with employer match

Wellness & Family Support

– Discounted fitness services and access to trusted childcare resources

Financial Security

– 100% company‑paid life and accidental death insurance

Professional Growth

– Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a

Program Director

to join our Community Support Program for Homeless Individuals (CSP‑HI) which provides housing stabilization support to unsheltered adults who are in transition to housing pre‑ and post‑ move in. Our teams deliver evidence‑based services focused on housing navigation and tenancy preservation—helping people secure and maintain safe, stable homes.

The ideal candidate has supervisory experience and working knowledge related to housing navigation and tenancy sustaining supports. Additionally, this individual will maintain positive, productive and collaborative working relationships with partner agencies and community resources.

Responsibilities:

Ensure that clients are treated with dignity and respect

Provides necessary training and support including direct supervision and onboarding of Team Leads and Housing First Coordinators

Cultivate and maintain positive, productive and collaborative working relationships with COC’s, Landlords/Real Estate Firms, Municipalities, State/Federal Agencies, MHSA, Subcontractor/Partner Agencies, and internal continuums of care

Develop, implement, and maintain utilization and quality assurance guidelines, tools, and audit schedules to ensure regulatory compliance.

Represents Eliot at various community based collaborative forums

Qualifications:

Requires a Master’s degree in a human services field; social work, psychology, human services, education, or sociology preferred.

Must have strong engagement, support planning, implementation skills

At least 1 year prior supervisory experience

Working knowledge related to housing navigation and tenancy sustaining supports

Driver’s license and transportation for community work

Schedule:

Monday‑Friday, 9am‑5pm

$75,000 - $90,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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