Compass
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
Please note: This role is 100% in-office in NYC (110 5th Ave); the official job title internally is Senior Leaves Administrator.
We are actively seeking an experienced Senior Leaves Administrator to become an integral part of our dynamic Benefits team at Compass. The successful candidate will bring a minimum of 5 years of progressive experience in the comprehensive service delivery, design, and continuous improvement of leave policies. This position is primarily responsible for ensuring that the company’s leave programs remain fully compliant with all relevant federal, state, and local regulations, operate with maximum efficiency, and, most importantly, consistently support the evolving needs of both Compass as an organization and its employees. The ideal candidate will be adept at navigating complex regulatory landscapes, fostering strong relationships with internal teams and third-party administrators, and identifying opportunities to enhance the leave experience for all stakeholders.
Responsibilities
Policy Management:
Assist with the design, implementation, and administration of all Compass leave policies, including FMLA, short-term disability (STD), long-term disability (LTD), paid family leave (PFL), and other state and local leave laws
Compliance:
Ensure all leave programs and processes are in full compliance with federal, state, and local regulations. Stay abreast of changing legislation and update policies and procedures accordingly.
Process Management:
Develop and maintain efficient and effective processes for leave requests, approvals, tracking, and communication. Streamline workflows to optimize the employee experience.
Vendor Management:
Oversee relationships with the third-party leave administrator (TouchCare) and the disability carrier (The Hartford). Monitor vendor performance and ensure service level agreements are met.
Payroll Instruction:
Create and submit bi-weekly payroll instructions for employees on leave and, for example, receiving statutory benefit offsets or in need of retro‑active adjustments. Work directly with the Compass Payroll team as needed to resolve related questions or issues.
Consultation:
Partner closely with P&C Business Partners to support leave and accommodation cases across Compass. Serve as the primary resource (SME) for interpreting policy, ensuring compliance, and advising on complex cases. Communicate effectively, influence outcomes, and provide practical solutions.
Employee Support:
Provide expert guidance and support to employees and managers regarding leave entitlements, policies, and procedures. Serve as the Tier 2 escalation point on complex cases.
System Administration:
Manage and maintain leave‑related data within Workday (HRIS) and other benefits administration systems. Ensure data accuracy and integrity.
Reporting and Analysis:
Generate regular and ad‑hoc reports on leave utilization, trends, and compliance. Analyze data to track SLAs, identify areas for improvement and recommend strategic adjustments for leave and disability programs.
Training:
Develop and deliver periodic training programs for business partners, people managers and employees as needed on leave policies and procedures
Cross‑Functional Collaboration:
Collaborate closely with P&C Business Partners, Legal, Payroll, and other internal stakeholders to ensure seamless service delivery related to leave policies.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 5 years of progressive experience in U.S. benefits leave administration, with a demonstrated expertise on related policy design, process execution and optimization, escalation management, reporting and vendor management
In-depth knowledge of federal and state leave laws, including FMLA, ADA, STD, LTD, and various state‑specific paid leave laws and how to build and maintain corresponding compliant processes and systems
Demonstrated experience managing relationships with third‑party leave administrators and disability carriers
Strong analytical skills with the ability to interpret complex data and generate meaningful insights
Excellent communication, interpersonal, and presentation skills
Ability to manage multiple priorities in a fast‑paced environment
Proficiency with Workday’s Absence Management Module
Prior experience with payroll as it relates to leaves of absence claimants
Preferred Qualifications
Professional certification (e.g., CLMS, CPDM, CEBS)
Prior employment with either a third party leave/disability vendor and/or as a leave/disability consultant
Experience with The Hartford’s leave and disability administration services
Experience with Americans with Disabilities Act (ADA) claims and processes
Compensation The base pay range for this position is $110,000-125,000 annually; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Perks that You Need to Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele‑health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Notice for California Applicants
Los Angeles County Fair Chance Notice
#J-18808-Ljbffr
Please note: This role is 100% in-office in NYC (110 5th Ave); the official job title internally is Senior Leaves Administrator.
We are actively seeking an experienced Senior Leaves Administrator to become an integral part of our dynamic Benefits team at Compass. The successful candidate will bring a minimum of 5 years of progressive experience in the comprehensive service delivery, design, and continuous improvement of leave policies. This position is primarily responsible for ensuring that the company’s leave programs remain fully compliant with all relevant federal, state, and local regulations, operate with maximum efficiency, and, most importantly, consistently support the evolving needs of both Compass as an organization and its employees. The ideal candidate will be adept at navigating complex regulatory landscapes, fostering strong relationships with internal teams and third-party administrators, and identifying opportunities to enhance the leave experience for all stakeholders.
Responsibilities
Policy Management:
Assist with the design, implementation, and administration of all Compass leave policies, including FMLA, short-term disability (STD), long-term disability (LTD), paid family leave (PFL), and other state and local leave laws
Compliance:
Ensure all leave programs and processes are in full compliance with federal, state, and local regulations. Stay abreast of changing legislation and update policies and procedures accordingly.
Process Management:
Develop and maintain efficient and effective processes for leave requests, approvals, tracking, and communication. Streamline workflows to optimize the employee experience.
Vendor Management:
Oversee relationships with the third-party leave administrator (TouchCare) and the disability carrier (The Hartford). Monitor vendor performance and ensure service level agreements are met.
Payroll Instruction:
Create and submit bi-weekly payroll instructions for employees on leave and, for example, receiving statutory benefit offsets or in need of retro‑active adjustments. Work directly with the Compass Payroll team as needed to resolve related questions or issues.
Consultation:
Partner closely with P&C Business Partners to support leave and accommodation cases across Compass. Serve as the primary resource (SME) for interpreting policy, ensuring compliance, and advising on complex cases. Communicate effectively, influence outcomes, and provide practical solutions.
Employee Support:
Provide expert guidance and support to employees and managers regarding leave entitlements, policies, and procedures. Serve as the Tier 2 escalation point on complex cases.
System Administration:
Manage and maintain leave‑related data within Workday (HRIS) and other benefits administration systems. Ensure data accuracy and integrity.
Reporting and Analysis:
Generate regular and ad‑hoc reports on leave utilization, trends, and compliance. Analyze data to track SLAs, identify areas for improvement and recommend strategic adjustments for leave and disability programs.
Training:
Develop and deliver periodic training programs for business partners, people managers and employees as needed on leave policies and procedures
Cross‑Functional Collaboration:
Collaborate closely with P&C Business Partners, Legal, Payroll, and other internal stakeholders to ensure seamless service delivery related to leave policies.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 5 years of progressive experience in U.S. benefits leave administration, with a demonstrated expertise on related policy design, process execution and optimization, escalation management, reporting and vendor management
In-depth knowledge of federal and state leave laws, including FMLA, ADA, STD, LTD, and various state‑specific paid leave laws and how to build and maintain corresponding compliant processes and systems
Demonstrated experience managing relationships with third‑party leave administrators and disability carriers
Strong analytical skills with the ability to interpret complex data and generate meaningful insights
Excellent communication, interpersonal, and presentation skills
Ability to manage multiple priorities in a fast‑paced environment
Proficiency with Workday’s Absence Management Module
Prior experience with payroll as it relates to leaves of absence claimants
Preferred Qualifications
Professional certification (e.g., CLMS, CPDM, CEBS)
Prior employment with either a third party leave/disability vendor and/or as a leave/disability consultant
Experience with The Hartford’s leave and disability administration services
Experience with Americans with Disabilities Act (ADA) claims and processes
Compensation The base pay range for this position is $110,000-125,000 annually; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Perks that You Need to Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele‑health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Notice for California Applicants
Los Angeles County Fair Chance Notice
#J-18808-Ljbffr