Intapp
Engagement Manager
Location: Charlotte or New York hybrid, or remote East Coast/Central.
With a healthy pipeline of new opportunities, Intapp continues to expand, and we have exciting plans for the next few years. We are now looking for an Implementation Project Manager (Engagement Manager) to join our Professional Services Team. This role is ideal for an articulate graduate with four plus years of commercial experience, specializing in project roll‑outs of our industry‑leading compliance solutions used by hundreds of large legal and professional services clients.
Responsibilities
Work with teams across our Client Services division to keep client‑facing projects on track, delivering on schedule and within scope
Coordinate internal resources and third‑party vendors for flawless execution of projects
Track and analyze project budget performance, including expenditures and procurement, reporting on blockers, risks, overflows and deficits
Track and analyze project scope and schedule, reporting to management on changes or risks, and suggest improvements and mitigations
Escalate projects to management and key stakeholders as needed
Maintain and report on the project pipeline
Create and maintain comprehensive project documentation
Close out projects at completion, passing deliverables and documentation to operations
Qualifications
At least four years’ experience in a Project Manager/Engagement Manager role, ideally in a software‑house environment with SaaS roll‑outs
Commitment to project‑management career growth
Strong budget‑management and forecasting skills
Experience managing steer‑co meetings
Degree‑educated
Strong analytical and problem‑solving skills
Ability to work well with large and diverse virtual teams
Ability to work under pressure
Experience with task scheduling
Excellent client‑facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills, including attention to detail and multitasking skills
Knowledge of Agile and Waterfall methodologies
Experience with project‑management software such as Jira, Confluence, Netsuite, Smartsheets
Experience in the legal or professional services sectors is advantageous
Occasional minimal travel may be required
Benefits
Professional development opportunities and reimbursement for training and continuing education
Modern, open offices with complimentary lunches and fully stocked kitchens
Comprehensive wellness programs and flexible time‑off
Family‑friendly benefits and support during family‑building journeys
Paid volunteer time off and a donation‑matching program for causes you care about
Equal Employment Opportunity Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Intapp will never hire through text message or social media. Candidates will be contacted directly by an Intapp recruiter. For legitimate job openings, visit the Intapp Career Site at https://www.intapp.com/working-at-intapp/.
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With a healthy pipeline of new opportunities, Intapp continues to expand, and we have exciting plans for the next few years. We are now looking for an Implementation Project Manager (Engagement Manager) to join our Professional Services Team. This role is ideal for an articulate graduate with four plus years of commercial experience, specializing in project roll‑outs of our industry‑leading compliance solutions used by hundreds of large legal and professional services clients.
Responsibilities
Work with teams across our Client Services division to keep client‑facing projects on track, delivering on schedule and within scope
Coordinate internal resources and third‑party vendors for flawless execution of projects
Track and analyze project budget performance, including expenditures and procurement, reporting on blockers, risks, overflows and deficits
Track and analyze project scope and schedule, reporting to management on changes or risks, and suggest improvements and mitigations
Escalate projects to management and key stakeholders as needed
Maintain and report on the project pipeline
Create and maintain comprehensive project documentation
Close out projects at completion, passing deliverables and documentation to operations
Qualifications
At least four years’ experience in a Project Manager/Engagement Manager role, ideally in a software‑house environment with SaaS roll‑outs
Commitment to project‑management career growth
Strong budget‑management and forecasting skills
Experience managing steer‑co meetings
Degree‑educated
Strong analytical and problem‑solving skills
Ability to work well with large and diverse virtual teams
Ability to work under pressure
Experience with task scheduling
Excellent client‑facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills, including attention to detail and multitasking skills
Knowledge of Agile and Waterfall methodologies
Experience with project‑management software such as Jira, Confluence, Netsuite, Smartsheets
Experience in the legal or professional services sectors is advantageous
Occasional minimal travel may be required
Benefits
Professional development opportunities and reimbursement for training and continuing education
Modern, open offices with complimentary lunches and fully stocked kitchens
Comprehensive wellness programs and flexible time‑off
Family‑friendly benefits and support during family‑building journeys
Paid volunteer time off and a donation‑matching program for causes you care about
Equal Employment Opportunity Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Intapp will never hire through text message or social media. Candidates will be contacted directly by an Intapp recruiter. For legitimate job openings, visit the Intapp Career Site at https://www.intapp.com/working-at-intapp/.
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