Fitness Formula Clubs (FFC)
We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.
Position Front Desk Attendant
Job Type Part-time
Location FFC South Loop
Required Shifts Wednesday through Friday 10am-2pm
Compensation $16.60 per hour
Duties and Responsibilities
Greet members by name and create a great first impression of the club
Check-in members and guests to the club
Act as liaison between current and prospective members and Membership Department
Answer incoming calls professionally
Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
Perform opening and closing functions regarding the front desk
Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
Attend all required department and club staff meetings
Provide a clean, safe and healthy environment for members, guests, and co-workers
What We Offer
Insurance - Dental and Vision insurance through UnitedHealthcare
401K - with company match
We provide fitness instructor training and significant discounts on educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
Other Perks
Complimentary Club Membership to use any of our FFC locations
Open Door Policy
Diverse and Inclusive Culture
25% discounts on Spa, Retail, and Fitness classes for all employees
Employee appreciation programs
Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program, and more
Our Commitment to Hospitality FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.
Our Purpose To enhance the lives of our members and guests by improving their overall health and well-being. Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.
Seniority level Entry level
Employment type Part-time
Job function Administrative
Industries Wellness and Fitness Services
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Position Front Desk Attendant
Job Type Part-time
Location FFC South Loop
Required Shifts Wednesday through Friday 10am-2pm
Compensation $16.60 per hour
Duties and Responsibilities
Greet members by name and create a great first impression of the club
Check-in members and guests to the club
Act as liaison between current and prospective members and Membership Department
Answer incoming calls professionally
Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
Perform opening and closing functions regarding the front desk
Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
Attend all required department and club staff meetings
Provide a clean, safe and healthy environment for members, guests, and co-workers
What We Offer
Insurance - Dental and Vision insurance through UnitedHealthcare
401K - with company match
We provide fitness instructor training and significant discounts on educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
Other Perks
Complimentary Club Membership to use any of our FFC locations
Open Door Policy
Diverse and Inclusive Culture
25% discounts on Spa, Retail, and Fitness classes for all employees
Employee appreciation programs
Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program, and more
Our Commitment to Hospitality FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.
Our Purpose To enhance the lives of our members and guests by improving their overall health and well-being. Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.
Seniority level Entry level
Employment type Part-time
Job function Administrative
Industries Wellness and Fitness Services
#J-18808-Ljbffr