Tennyson Insurance
Sr. Claims Specialist, Workers Compensation
Tennyson Insurance, Boston, Massachusetts, us, 02298
Sr. Claims Specialist, Workers Compensation
Join Tennyson Insurance as a Senior Claims Specialist focusing on Workers Compensation in our Northeast region. This hybrid role can be based out of our Parsippany or Boston offices or fully remote within the designated states.
In This Role You Will Be Responsible For
Document claims file by accurately capturing and updating claims data/information in compliance with best practices for single and multi-party personal or commercial line claims of moderate to high exposure and complexity.
Exercise judgment to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence.
Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate.
Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
Assess damages by calculating applicable damages or range of damages allowed by law.
Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.
Meet quality standards by following best practices.
Basic Qualifications
Bachelor’s Degree and 6 or more years of experience in the Claims and/or Litigation Management area.
Juris Doctor and 2 or more years of experience in the Claims and/or Litigation Management area.
Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/or Litigation Management area.
Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/or Litigation Management area.
High School Diploma Equivalent and 8 or more years of experience in the Claims and/or Litigation Management area.
Must obtain and maintain required adjuster license(s).
Microsoft Office experience.
Knowledge of insurance regulations, markets and products.
Preferred Qualifications
6+ years of experience in the Workers Compensation line of business.
6+ years of experience handling litigation management.
Specializing in the jurisdiction of Maine lost time & litigated claims.
EDI filing requirements.
MSA/Medicare knowledge.
MA, CT jurisdictional knowledge & license required.
Expertise in managing all jurisdiction within the New England states.
WCCA, WCCP Designations.
Knowledge and skill of claims handling.
Negotiation experience.
Experience in line of business.
Excellent communication skills.
Analytical skills.
Compensation The nationwide market range for this position is $74,300.00 – $121,700.00, with short‑term incentive bonus eligibility set at 15%.
Location & Employment
Locations: Parsippany, NJ & Boston, MA
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Equal Opportunity Employer Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Zurich in North America is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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In This Role You Will Be Responsible For
Document claims file by accurately capturing and updating claims data/information in compliance with best practices for single and multi-party personal or commercial line claims of moderate to high exposure and complexity.
Exercise judgment to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence.
Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate.
Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
Assess damages by calculating applicable damages or range of damages allowed by law.
Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits.
Meet quality standards by following best practices.
Basic Qualifications
Bachelor’s Degree and 6 or more years of experience in the Claims and/or Litigation Management area.
Juris Doctor and 2 or more years of experience in the Claims and/or Litigation Management area.
Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/or Litigation Management area.
Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/or Litigation Management area.
High School Diploma Equivalent and 8 or more years of experience in the Claims and/or Litigation Management area.
Must obtain and maintain required adjuster license(s).
Microsoft Office experience.
Knowledge of insurance regulations, markets and products.
Preferred Qualifications
6+ years of experience in the Workers Compensation line of business.
6+ years of experience handling litigation management.
Specializing in the jurisdiction of Maine lost time & litigated claims.
EDI filing requirements.
MSA/Medicare knowledge.
MA, CT jurisdictional knowledge & license required.
Expertise in managing all jurisdiction within the New England states.
WCCA, WCCP Designations.
Knowledge and skill of claims handling.
Negotiation experience.
Experience in line of business.
Excellent communication skills.
Analytical skills.
Compensation The nationwide market range for this position is $74,300.00 – $121,700.00, with short‑term incentive bonus eligibility set at 15%.
Location & Employment
Locations: Parsippany, NJ & Boston, MA
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Equal Opportunity Employer Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Zurich in North America is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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