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Relais & Châteaux

Assistant Dining Room Manager

Relais & Châteaux, Walland, Tennessee, United States, 37886

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Company Description Blackberry Farm and Blackberry Mountain are joined together with our core belief that our teams are at the heart of all we do. At Blackberry, we see ourselves as family, focused on our 18 foundations uniting us in our mission to support Legendary Hospitality, Memorable Experiences, and Generational Sustainability.

Blackberry Farm provides a world-class hospitality experience for our guests. Our attention to every detail, impeccable service, unique activity offerings, and outstanding cuisine have helped Blackberry Farm earn its pedigree as one of the most celebrated small luxury resorts in the world.

James Beard Award Winner- Outstanding Service

James Beard Award Winner- Best Wine Program

Travel & Leisure Magazine- #1 Resort in North America

Andrew Harper- #1 Food and Wine Resort

Travel & Leisure Magazine- #1 Service in North America

4,200 Acre Working Farm setting the standard for Farm to Table Cuisine

Blackberry Farm is an Equal Opportunity Employer.

Job Description The Assistant Dining Room Manager is responsible for managing and assisting the overall operation of the front‑of‑the‑house food and beverage experience for all guests which includes but is not limited to dinner, bar services, events, group services, coffee stations, and pantries.

The Assistant Dining Room Manager is expected to arrive at 2:00 p.m. daily unless the needs for the operations are earlier.

Essential Duties and Responsibilities

Training and knowledge of team

Communicate all internal information

Coordinate schedule needs of staff

Daily operation of dining room: openings, line‑up, service, closing

Coordinate daily needs of both shifts to ensure proper coverage and care of guests

Coordinate room set‑ups/floor charts

Monthly china/linen/silverware inventory and ordering needs

Development and support of team and captains

Support to wine program

Sustain positive morale of the team

Special cleaning projects

Monitor service standards

Monitor dinner times

Manage guest seating plans

Collect information and remarks from guests

Guest communication

Oversee daily menu production

Ownership of corporate meeting functions

Attend weekly team meetings / Group Meetings /All Manager Meetings

The Look, Maintenance, and Cleanliness of their restaurant

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members and Managers and interact with our guests.

Supervisory Responsibilities

Dining Room Supervisors and Line Level Team

Education and/or Experience

2-3 years’ operational management or supervisory experience in upscale dining room

Knowledge of wine and spirits

Computer experience: word processing, spreadsheets, property management systems

High school diploma or equivalent required

Language Skills

Excellent verbal communication skills

Strong listening and high interpretive skills

Must be able to communicate effectively with guests, managers, and team members

Mathematical Skills

Knowledge and understanding of property management cashiering procedures

Ability to understand and comprehend budgeting issues and labor calculation

Reasoning Ability

Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

Physical Demands

Ability to be on your feet for long periods of time

Must be able to lift and carry up to 50 lbs.

Must be able to safely operate a company vehicle or golf cart

Work Environment

Restaurant, Dining Room, Bar, Wait Staff and Kitchen

4,200 acres of Blackberry Farm property

All your information will be kept confidential according to EEO guidelines.

Must be eligible for hire in the US without sponsorship.

Qualifications Blackberry Farm is a Relais & Châteaux property that has provided world renowned hospitality to family, friends and guests for almost 50 years. Our attention to every detail, impeccable service, unique activity offerings and outstanding cuisine have helped Blackberry Farm earn its pedigree as one of the most celebrated small luxury resorts in the world.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career‑defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry Farm is an Equal Opportunity Employer.

Additional Information All your information will be kept confidential according to EEO guidelines.

Must be eligible for hire in the US without sponsorship.

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