Sam’s Club
Base pay range
$20.00/hr - $28.00/hr Position Summary
What you'll do: Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, and ensuring compliance with company policies and procedures. Supports the Open Door Policy and participates in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members, processing memberships, upgrades and credit accounts, encouraging membership renewals, participating in sales and marketing events, completing and maintaining marketing recaps and other required documentation, striving to meet membership goals and promoting the value of Sams Club products and services. Provides and ensures member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, locating merchandise, providing guidance and support to members regarding self-service technology, assisting members with transactions utilizing registers or self-checkout area, and ensuring club pick-up orders are filled. Oversees assigned area by handling claims and returns, organizing merchandise, identifying shrink and damages, maintaining availability of carts/flatbeds, assisting members with transporting items using cart retrieval equipment, and maintaining parking lot cleanliness. Completes accounting records and documents by following accounting procedures, providing funds for proper register operation, creating and interpreting financial analysis reports, assisting with accounting-related investigations, preparing daily deposits, overseeing cash fund transfers, and maintaining confidentiality and accuracy of financial and personal information. Develops processes to meet business needs by collaborating with managers, coworkers, customers and other partners, analyzing information, monitoring progress, and identifying improvement opportunities. Demonstrates and promotes compliance with company policies, procedures and ethics, and assists management in applying these practices. Leads and participates in teams, coordinates work, provides feedback, and helps others adapt to change. Benefits and Eligibility
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; you will also receive PTO/PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on job classification and length of employment. For information about PTO, see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart. Eligibility requirements apply and benefits may depend on job classification and length of employment. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $20.00 to $28.00* Additional compensation in the form of premiums may apply from $0.35 to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or work performed. Multiple premiums may apply if criteria are met. Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 6 months retail experience including operating front-end equipment (cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Location Primary Location: 7475 Winchester Rd, Memphis, TN 38125-2202, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. Seniority level
Mid-Senior level Employment type
Part-time Job function
Information Technology Industries Retail Referrals increase your chances of interviewing at Sam’s Club. Get notified about new Team Lead jobs in Memphis, TN.
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$20.00/hr - $28.00/hr Position Summary
What you'll do: Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, and ensuring compliance with company policies and procedures. Supports the Open Door Policy and participates in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members, processing memberships, upgrades and credit accounts, encouraging membership renewals, participating in sales and marketing events, completing and maintaining marketing recaps and other required documentation, striving to meet membership goals and promoting the value of Sams Club products and services. Provides and ensures member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, locating merchandise, providing guidance and support to members regarding self-service technology, assisting members with transactions utilizing registers or self-checkout area, and ensuring club pick-up orders are filled. Oversees assigned area by handling claims and returns, organizing merchandise, identifying shrink and damages, maintaining availability of carts/flatbeds, assisting members with transporting items using cart retrieval equipment, and maintaining parking lot cleanliness. Completes accounting records and documents by following accounting procedures, providing funds for proper register operation, creating and interpreting financial analysis reports, assisting with accounting-related investigations, preparing daily deposits, overseeing cash fund transfers, and maintaining confidentiality and accuracy of financial and personal information. Develops processes to meet business needs by collaborating with managers, coworkers, customers and other partners, analyzing information, monitoring progress, and identifying improvement opportunities. Demonstrates and promotes compliance with company policies, procedures and ethics, and assists management in applying these practices. Leads and participates in teams, coordinates work, provides feedback, and helps others adapt to change. Benefits and Eligibility
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; you will also receive PTO/PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on job classification and length of employment. For information about PTO, see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart. Eligibility requirements apply and benefits may depend on job classification and length of employment. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $20.00 to $28.00* Additional compensation in the form of premiums may apply from $0.35 to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or work performed. Multiple premiums may apply if criteria are met. Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 6 months retail experience including operating front-end equipment (cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Location Primary Location: 7475 Winchester Rd, Memphis, TN 38125-2202, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. Seniority level
Mid-Senior level Employment type
Part-time Job function
Information Technology Industries Retail Referrals increase your chances of interviewing at Sam’s Club. Get notified about new Team Lead jobs in Memphis, TN.
#J-18808-Ljbffr