Sam's Club
Overview
Join to apply for the
(USA) Member Team Lead
role at
Sam's Club Base pay range: $20.00/hr - $28.00/hr This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Location: Bentonville, AR (as listed in the job description). This position may include travel or relocation considerations as per business needs. At Sam\'s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits. Responsibilities
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promotion, coaching and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members, processing memberships, upgrades and credit accounts, encouraging membership renewals, participating in sales and marketing events, completing and maintaining marketing recaps and other required documentation, striving to meet membership goals and promoting the value of Sams Club products and services. Provides and ensures member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, locating merchandise, providing guidance and support to members regarding self-service technology, assisting members with transactions utilizing registers or self-checkout area, and ensuring club pick up orders are filled. Oversees assigned area of responsibility by handling claims and returns, zoning the area, arranging and organizing merchandise, identifying shrink and damages, organizing and maintaining availability of carts/flatbeds, assisting members with transporting items, utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness. Completes accounting records, files transactions and other required documentation by following accounting office procedures, providing funds for proper register operation, creating and interpreting financial analysis reports, assisting with accounting-related investigations, preparing daily deposits, preparing and overseeing cash fund transfers, investigating overages and shortages in cash register drawers and accounting office and maintaining confidentiality and accuracy of financial and personal information. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing and applying information from multiple sources, monitoring progress and results and identifying and addressing improvement opportunities. Demonstrates, promotes and supports compliance with company policies, procedures and standards of ethics and integrity by explaining, guiding and demonstrating how to apply these in executing business processes and practices, implementing related action plans using the Open Door Policy and assisting management with correcting ethical and compliance issues and problems. Leads and participates in teams by using and sharing resources, information and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback and support to ensure timelines and work quality are achieved and modeling and helping others with how to adapt to change or new challenges. Qualifications
Minimum Qualifications 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Location & Job Details
Primary Location: 3500 Se Club Blvd, Bentonville, AR 72712-5182, United States of America Seniority level: Mid-Senior level Employment type: Part-time Job function: Information Technology Industries: Retail The hourly wage range for this position is $20.00 to $28.00 Other compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Benefits & Programs
Live Better U is a company paid education benefit program for associates in Walmart and Sam\'s Club facilities. Programs range from high school completion to bachelor\'s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. See One.Walmart for information about benefits and eligibility. Health benefits include medical, vision and dental; financial benefits include 401(k), stock purchase and company-paid life insurance; paid time off includes PTO, parental leave, family care leave, bereavement, jury duty, and voting; additional benefits include disability coverage and other programs. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Premiums may apply as described above. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. Notes
Referrals increase your chances of interviewing at Sam\'s Club. Get notified about new Team Lead jobs in Bentonville, AR.
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Join to apply for the
(USA) Member Team Lead
role at
Sam's Club Base pay range: $20.00/hr - $28.00/hr This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Location: Bentonville, AR (as listed in the job description). This position may include travel or relocation considerations as per business needs. At Sam\'s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits. Responsibilities
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promotion, coaching and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members, processing memberships, upgrades and credit accounts, encouraging membership renewals, participating in sales and marketing events, completing and maintaining marketing recaps and other required documentation, striving to meet membership goals and promoting the value of Sams Club products and services. Provides and ensures member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, locating merchandise, providing guidance and support to members regarding self-service technology, assisting members with transactions utilizing registers or self-checkout area, and ensuring club pick up orders are filled. Oversees assigned area of responsibility by handling claims and returns, zoning the area, arranging and organizing merchandise, identifying shrink and damages, organizing and maintaining availability of carts/flatbeds, assisting members with transporting items, utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness. Completes accounting records, files transactions and other required documentation by following accounting office procedures, providing funds for proper register operation, creating and interpreting financial analysis reports, assisting with accounting-related investigations, preparing daily deposits, preparing and overseeing cash fund transfers, investigating overages and shortages in cash register drawers and accounting office and maintaining confidentiality and accuracy of financial and personal information. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing and applying information from multiple sources, monitoring progress and results and identifying and addressing improvement opportunities. Demonstrates, promotes and supports compliance with company policies, procedures and standards of ethics and integrity by explaining, guiding and demonstrating how to apply these in executing business processes and practices, implementing related action plans using the Open Door Policy and assisting management with correcting ethical and compliance issues and problems. Leads and participates in teams by using and sharing resources, information and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback and support to ensure timelines and work quality are achieved and modeling and helping others with how to adapt to change or new challenges. Qualifications
Minimum Qualifications 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Location & Job Details
Primary Location: 3500 Se Club Blvd, Bentonville, AR 72712-5182, United States of America Seniority level: Mid-Senior level Employment type: Part-time Job function: Information Technology Industries: Retail The hourly wage range for this position is $20.00 to $28.00 Other compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Benefits & Programs
Live Better U is a company paid education benefit program for associates in Walmart and Sam\'s Club facilities. Programs range from high school completion to bachelor\'s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. See One.Walmart for information about benefits and eligibility. Health benefits include medical, vision and dental; financial benefits include 401(k), stock purchase and company-paid life insurance; paid time off includes PTO, parental leave, family care leave, bereavement, jury duty, and voting; additional benefits include disability coverage and other programs. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Premiums may apply as described above. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. Notes
Referrals increase your chances of interviewing at Sam\'s Club. Get notified about new Team Lead jobs in Bentonville, AR.
#J-18808-Ljbffr