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Omni Hotels & Resorts

Security / Loss Prevention Officer - Overnight

Omni Hotels & Resorts, Nashville, Tennessee, United States, 37247

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Security / Loss Prevention Officer - Overnight Omni Hotels & Resorts is looking for a Security / Loss Prevention Officer to join our Nashville, Tennessee hotel. The role focuses on ensuring the safety of guests, associates, and hotel property during overnight shifts.

Job Description To promote the safety and tranquil stay of hotel guests and associates, and ensure our policies and procedures are maintained in a secure environment.

Responsibilities

Promote the safety of our guests, associates, and hotel property at all times.

Perform security patrols and monitoring of all hotel areas including restaurants, public areas, banquet and meeting spaces, guest floors, associate entrance, parking areas, and hotel exteriors.

Visit all locations requiring special attention as frequently as required.

Respond promptly to emergency incidents and security requests.

Monitor closed‑circuit television, alarm systems, and the security of the receiving area.

Report in writing on all activities during each shift before leaving the hotel; deliver oral reports and emergency notifications as directed.

Perform all necessary administrative tasks of the Loss Prevention Department, including writing reports, maintaining files, processing work orders, ordering supplies, scheduling, and posting bulletin board information.

Maintain the highest standards of security, professionalism in attitude, appearance, and application.

Monitor associates entering and leaving the hotel, collect all package passes, and inspect parcels taken from the hotel.

Monitor the back entrance and receiving dock.

Check all personnel entering and provide identification; notify the department head for non‑staff personnel.

Confiscate unauthorized items and notify the Director of Loss Prevention, Director of Engineering, Human Resources, and appropriate department heads.

Ensure key‑control program is maintained; investigate and report any discrepancies.

Ensure all security equipment (uniforms, radios, cameras, SALTO card system, etc.) are kept clean and in good working condition.

Administer the hotel Lost and Found program.

Maintain a continuous line of communication with the Director of Loss Prevention.

Perform duties assigned by the supervisor and respond to directions from executive committee members or managers.

Qualifications

One year of experience in a similar Loss Prevention role (preferred).

Valid Tennessee Unarmed Security Guard License upon date of hire.

Completed Dallas's Law training prior to date of hire.

Experience in Loss Prevention at an upscale hospitality establishment (preferred).

CPR and basic first aid certification.

Good verbal and written communication skills; proficiency in Microsoft Office and email.

Attention to detail and excellent organizational skills.

Professional appearance, attitude, and performance.

Ability to work a flexible schedule, including day, evening, weekends, and holidays.

Physical ability to move, bend, lift, carry, push, pull, and place objects up to 40 lbs without assistance.

Capacity to stand, walk, or sit for an entire shift.

Experience with repetitive motion and using a computer for extended periods.

Benefits Competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts.

Omni Hotels & Resorts is an equal‑opportunity employer. The EEO is the Law poster and its supplement are available. The OFCCP's Pay Transparency Nondiscrimination policy statement is also provided.

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