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Nystrom & Associates Ltd in

Psychiatric Administrative Specialist

Nystrom & Associates Ltd in, Osseo, Minnesota, United States, 55311

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Overview Psychiatric Administrative Specialist (Healthcare)

Nystrom & Associates is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems. Founded in 1991, we offer an intensive outpatient substance use disorder program, psychological testing, and behavioral health and medication management services.

Hours: Monday - Friday 8:00 AM - 4:30 PM

Responsibilities

Interacts with all patients and visitors with warmth and professionalism

Room patients and assess applicable vital signs including, but not limited to height, weight, temperature, blood pressure, pulse

Ensure seamless coordination of care by scheduling patient appointments and collaborating with providers using multiple computer systems

Maintain a clean and organized workspace and telesuite by managing patient paperwork, office supplies, and other amenities

Handle patient concerns and crises with empathy and patience and collaborate with site leadership to resolve as needed

Collaborate with clinical staff regarding patient care issues and scheduling

Participate in front office tasks such as checking in patients for appointments, collecting payments, answer inbound and make outbound phone calls, electronic filing, scanning, faxing, mailing

Attend mandatory meetings and trainings

Other duties as assigned

Qualifications

Highschool diploma or equivalent

Experience working in health care facilities and an interest in behavioral health preferred

Ability to prioritize responsibilities in a fast-paced environment

Proficiency in technology and computer use including Microsoft Office Suite

Strong communication and interpersonal skills, both written and verbal

Ability to manage stress while navigating difficult situations and escalated patient interactions

Keep all business information strictly confidential

Benefits

Medical & Dental insurance

Paid Time Off (PTO)

Paid Holidays (Nystrom is closed in observance of 5-7 Holidays a year and staff are not required to work)

Opportunities for professional growth and career advancement

Health Savings Account (HSA) and Flexible Spending Account (FSA) for applicable medical and dependent care expenses

401(K) Retirement Plan with employer matching contribution

Supplemental insurances, such as short term disability, cancer insurance, and accident insurance

Employee Assistance Program

Free Term Life Insurance Policy

Tuition discounts with a number of schools

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