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TUMI

Holiday Sales Associate PT under 20 hours

TUMI, Farmington, Connecticut, us, 06030

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Holiday Sales Associate PT under 20 hours About TUMI Since 1975, TUMI has been creating world‑class business, travel, and performance luxury essentials designed to upgrade, uncomplicate, and beautify life on the move. Sold globally in over 75 countries with approximately 2,000 points of sale, we blend flawless functionality with innovation and empower journeys as a lifelong partner to movers and makers.

Job Description As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The role requires commitment to client service, a passion for luxury, travel, fashion, and lifestyle markets, and an entrepreneurial spirit that encourages growth opportunities over time.

Associate Benefits

Sick time

Employee Discount

Employee Assistance Program (EAP)

Key Responsibilities

Performance to Goals

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and client data capture.

Take pride in work and strive for excellence.

Take responsibility for performance.

Teamwork

Embody the company culture of coaching by fostering skill growth continuously with the store team and providing constructive feedback.

Demonstrate organizational core values.

Show openness to new ideas and concepts while quickly learning and applying them to the job.

Communication & Relationship Building

Exercise strong verbal and written skills.

Utilize active listening skills to understand others.

Adjust communication to the intended audience.

Demonstrate ethical conduct in completing job duties.

Collaborate effectively with others.

Show openness to feedback from supervisors, peers, and team.

Remain calm and deescalate situations.

Compliance

Manage personal timecards to ensure payroll accuracy.

Complete assigned tasks and meet deadlines.

Visual Merchandising & Client Experience

Ensure the store follows visual guidelines and directives, including cleanliness standards.

Ensure a consistent, superior client experience.

Qualifications

Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.

Value a collaborative environment and be open to feedback.

Be physically able to stand, move around the store, lift and push boxes that weigh 30 pounds, and use a ladder as needed.

Have strong sales and client experience, preferably in the luxury market.

Demonstrate proven success in meeting sales goals and achieving KPIs.

Flexible availability to work nights, weekends, mornings, and holidays as needed.

Have a strong sense of integrity and an ability to lead by example.

About the Team / Why you'll love working here At TUMI, you’ll find a dynamic working environment where each team member is empowered with an entrepreneurial spirit. Associates are respected and recognized for their contributions, and the organization provides ongoing development initiatives, guidance toward career growth, and a motivating, exciting environment with competitive salaries and comprehensive benefits.

Our Values

INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most…

PARTNERS WE BELIEVE IN. We promote wellbeing, empower vulnerable communities, and protect the earth’s beautiful places.

CULTURE & INCLUSION. We are committed to a diverse and vibrant culture welcoming people from all walks of life.

Equal Opportunity Employer Tumi is an equal opportunity employer and is committed to a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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