Community Connections, Inc.
Consumer Access Manager
Community Connections, Inc., Washington, District of Columbia, us, 20022
Consumer Access Manager
at
Community Connections, Inc.
Position Summary : The Consumer Access Manager is responsible for screening consumers for eligibility, maintaining consumer benefits data, coordinating with external agencies, and ensuring compliance with regulatory requirements in a Medicaid and behavioral health setting.
Salary Range : $49,000 - $59,000
Key Responsibilities
Screen consumers for eligibility by completing appropriate applications and/or financial assessments for Medicaid, Medicare, QMB, SSI, and Social Security.
Contribute to the development of financial assessment and eligibility screening tools.
Maintain necessary information and documentation for initial screening processes.
Collect information and supporting documentation required for eligibility screening of scheduled consumers.
Communicate with external agencies (e.g., Social Security Administration, DC Medicaid, DHS) to track applications and resolve eligibility issues.
Accurately enter and maintain consumer benefits data in the agency’s electronic record system; generate reports as needed.
Coordinate with clinic and case coordination staff to facilitate completion of the screenings initiated.
Generate and maintain reports related to benefits status, application outcomes, and pending verifications.
Ensure all benefits-related documentation and communications comply with HIPAA, Medicaid, and organizational privacy standards.
Serve as a resource and subject matter expert for staff and consumers regarding benefits eligibility, application processes, and policy changes.
Participate in program planning, policy development, and interagency coordination of Medicaid and related eligibility programs as assigned.
Perform other duties as assigned on an as-needed basis.
Desired Knowledge / Skills / Abilities
Education: Required Associate’s Degree (AA), Preferred Bachelor’s Degree (BA).
Experience: Required 2 years, preferred 4 years in behavioral health, supportive housing, or homelessness fields, financial intake, and Medicaid enrollment.
Computer skills: Working knowledge of Windows-based environments.
Background: Must have and maintain a background and criminal history free from disqualifying offenses.
Training: Successful completion of all position-specific training within 30 days of employment required.
Other: Knowledge of the needs and community environments of persons with disabilities; ability to negotiate services and to communicate effectively; maintain regular in-person attendance.
Employment Information
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Information Technology
Industry: Mental Health Care
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at
Community Connections, Inc.
Position Summary : The Consumer Access Manager is responsible for screening consumers for eligibility, maintaining consumer benefits data, coordinating with external agencies, and ensuring compliance with regulatory requirements in a Medicaid and behavioral health setting.
Salary Range : $49,000 - $59,000
Key Responsibilities
Screen consumers for eligibility by completing appropriate applications and/or financial assessments for Medicaid, Medicare, QMB, SSI, and Social Security.
Contribute to the development of financial assessment and eligibility screening tools.
Maintain necessary information and documentation for initial screening processes.
Collect information and supporting documentation required for eligibility screening of scheduled consumers.
Communicate with external agencies (e.g., Social Security Administration, DC Medicaid, DHS) to track applications and resolve eligibility issues.
Accurately enter and maintain consumer benefits data in the agency’s electronic record system; generate reports as needed.
Coordinate with clinic and case coordination staff to facilitate completion of the screenings initiated.
Generate and maintain reports related to benefits status, application outcomes, and pending verifications.
Ensure all benefits-related documentation and communications comply with HIPAA, Medicaid, and organizational privacy standards.
Serve as a resource and subject matter expert for staff and consumers regarding benefits eligibility, application processes, and policy changes.
Participate in program planning, policy development, and interagency coordination of Medicaid and related eligibility programs as assigned.
Perform other duties as assigned on an as-needed basis.
Desired Knowledge / Skills / Abilities
Education: Required Associate’s Degree (AA), Preferred Bachelor’s Degree (BA).
Experience: Required 2 years, preferred 4 years in behavioral health, supportive housing, or homelessness fields, financial intake, and Medicaid enrollment.
Computer skills: Working knowledge of Windows-based environments.
Background: Must have and maintain a background and criminal history free from disqualifying offenses.
Training: Successful completion of all position-specific training within 30 days of employment required.
Other: Knowledge of the needs and community environments of persons with disabilities; ability to negotiate services and to communicate effectively; maintain regular in-person attendance.
Employment Information
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Information Technology
Industry: Mental Health Care
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