People First Service Center
CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60075497 1
People First Service Center, Sanford, Florida, United States, 32771
Overview
CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60075497 1 Date: Oct 22, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website. Requisition No: 863840 Agency: Children and Families Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60075497 1 Pay Plan: SES Position Number: 60075497 Salary: $57,200 annually / $2,200 bi-weekly Department of Children and Families • Seminole County, FL
Responsibilities and Impact
This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty of the employee(s) in the position(s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees.
Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
Develop performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement.
Communicate investigators’ compliance with these expectations on a regular basis and provide coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.
Evaluate employees against established standards and take necessary corrective action.
Promote career development of investigators by ensuring each individual receives proper training and lead cross-training on differential investigative skills.
Review casework, assessments and safety plans with investigators, and provide consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
Use management tools in information systems to monitor open cases and manage workflow for steady progress to ensure timelines are met and backlog is prevented.
Ensure CPI operations are within legislative authority and in compliance with federal and state rules and regulations.
Identify improvements and implement adjustments to ensure program effectiveness and efficiency.
Facilitate and participate in hiring, promoting, demoting, discipline and/or dismissal of employees.
Collect, analyze, and report data regarding child protective investigations.
Establish and maintain cooperative working relationships with organizations and other agencies involved with child protective investigations, such as community-based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other resources.
Ensure effective communication with deaf or hard-of-hearing customers or companions in accordance with the ADA and Section 504 and manage service records and reporting data and training needs to the designated program point of contact.
Qualifications
Criteria 1:
(a) A high school diploma or GED equivalent
AND
(b) Four years of law enforcement experience or active military service (honorably discharged or status indicating honorable service);
AND
(c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations;
AND
(d) Current/Active Child Welfare Certification credentials from the Florida Certification Board;
AND
(e) Valid Driver License;
AND
(f) Must possess an operational private vehicle for daily work. Proof of vehicle registration and insurance is required. The Department provides a Vehicle Insurance Allowance.
OR
Criteria 2:
(a) AA Degree or 60+ credit hours from an accredited college or university
AND
(b)
Two years of professional work experience (examples below)
OR
two years of law enforcement experience or active military service (honorably discharged or status indicating honorable service)
AND
Examples of Professional Work Experience
Guardian Ad Litem or similar Child Advocate Role
Family Support Worker
Group Home Worker
Teacher's Assistant/Aide
Family Intervention Specialist
EMT
Case Manager
Other welfare, education or medical professional roles in high-paced environments requiring critical decision-making
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations
AND
Current/Active Child Welfare Certification credentials from the Florida Certification Board
AND
Valid Driver License;
AND
Must possess operational private vehicle for daily work; Department provides Vehicle Insurance Allowance.
OR
Criteria 3:
(a) A bachelor’s degree (degree conferred at time of application). Bachelor’s or master’s in social work or related field preferred. Attach required education, certification or licensure.
AND
(b)
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations
AND
(c)
Current/Active Child Welfare Certification credentials from the Florida Certification Board
AND
(d)
Valid Driver License;
AND
(e)
Must possess operational private vehicle for daily work; Department provides Vehicle Insurance Allowance.
Knowledge, Skills, and Abilities Knowledge of theories and practice of child protection, counseling, social work, investigations, and assessments. Knowledge of professional ethics relating to child protection and counseling. Knowledge of indicators of abuse and neglect. Knowledge of management techniques, court procedures, data analysis, and reporting. Ability to supervise staff, communicate effectively, and maintain case files. Ability to conduct risk and safety investigations and to develop and implement case plans. Ability to use computer systems and to staff cases and conduct thorough case staffings.
Physical Requirements Must be physically able to perform the following tasks: ambulate in varied terrains, assist with evacuations, have normal vision and hearing, perform repetitive movements, bend, lift up to 30 pounds, drive a vehicle to transport clients, and work 16-hour shifts on occasion.
Additional Information
Candidate Profile:
Complete in its entirety. Include supervisor names and phone numbers; account for gaps in employment; ensure verifiable qualifications; do not say “See Resume.” If you experience problems applying online, call the People First Service Center at (877) 562-7287.
This position requires night, weekend, and holiday work. It is designated as essential and may involve emergency work.
Incumbents may be exposed to hazardous field conditions.
Benefits and About Us Benefits of Working for the State of Florida: competitive total compensation package and opportunities for advancement. The Department’s mission, vision and values emphasize integrity, ethics, and service to the community.
Location ALTAMONTE SPRINGS, FL 32714; SANFORD, FL 32771; SANFORD, FL 32773
Compliance and Notices The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and complies with ADA and Section 504. Background screening, selective service registration, and drug-free workplace policies apply. The posting includes standard state requirements and notices for applicants.
#J-18808-Ljbffr
CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60075497 1 Date: Oct 22, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website. Requisition No: 863840 Agency: Children and Families Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60075497 1 Pay Plan: SES Position Number: 60075497 Salary: $57,200 annually / $2,200 bi-weekly Department of Children and Families • Seminole County, FL
Responsibilities and Impact
This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty of the employee(s) in the position(s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees.
Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
Develop performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement.
Communicate investigators’ compliance with these expectations on a regular basis and provide coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.
Evaluate employees against established standards and take necessary corrective action.
Promote career development of investigators by ensuring each individual receives proper training and lead cross-training on differential investigative skills.
Review casework, assessments and safety plans with investigators, and provide consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
Use management tools in information systems to monitor open cases and manage workflow for steady progress to ensure timelines are met and backlog is prevented.
Ensure CPI operations are within legislative authority and in compliance with federal and state rules and regulations.
Identify improvements and implement adjustments to ensure program effectiveness and efficiency.
Facilitate and participate in hiring, promoting, demoting, discipline and/or dismissal of employees.
Collect, analyze, and report data regarding child protective investigations.
Establish and maintain cooperative working relationships with organizations and other agencies involved with child protective investigations, such as community-based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other resources.
Ensure effective communication with deaf or hard-of-hearing customers or companions in accordance with the ADA and Section 504 and manage service records and reporting data and training needs to the designated program point of contact.
Qualifications
Criteria 1:
(a) A high school diploma or GED equivalent
AND
(b) Four years of law enforcement experience or active military service (honorably discharged or status indicating honorable service);
AND
(c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations;
AND
(d) Current/Active Child Welfare Certification credentials from the Florida Certification Board;
AND
(e) Valid Driver License;
AND
(f) Must possess an operational private vehicle for daily work. Proof of vehicle registration and insurance is required. The Department provides a Vehicle Insurance Allowance.
OR
Criteria 2:
(a) AA Degree or 60+ credit hours from an accredited college or university
AND
(b)
Two years of professional work experience (examples below)
OR
two years of law enforcement experience or active military service (honorably discharged or status indicating honorable service)
AND
Examples of Professional Work Experience
Guardian Ad Litem or similar Child Advocate Role
Family Support Worker
Group Home Worker
Teacher's Assistant/Aide
Family Intervention Specialist
EMT
Case Manager
Other welfare, education or medical professional roles in high-paced environments requiring critical decision-making
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations
AND
Current/Active Child Welfare Certification credentials from the Florida Certification Board
AND
Valid Driver License;
AND
Must possess operational private vehicle for daily work; Department provides Vehicle Insurance Allowance.
OR
Criteria 3:
(a) A bachelor’s degree (degree conferred at time of application). Bachelor’s or master’s in social work or related field preferred. Attach required education, certification or licensure.
AND
(b)
Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations
AND
(c)
Current/Active Child Welfare Certification credentials from the Florida Certification Board
AND
(d)
Valid Driver License;
AND
(e)
Must possess operational private vehicle for daily work; Department provides Vehicle Insurance Allowance.
Knowledge, Skills, and Abilities Knowledge of theories and practice of child protection, counseling, social work, investigations, and assessments. Knowledge of professional ethics relating to child protection and counseling. Knowledge of indicators of abuse and neglect. Knowledge of management techniques, court procedures, data analysis, and reporting. Ability to supervise staff, communicate effectively, and maintain case files. Ability to conduct risk and safety investigations and to develop and implement case plans. Ability to use computer systems and to staff cases and conduct thorough case staffings.
Physical Requirements Must be physically able to perform the following tasks: ambulate in varied terrains, assist with evacuations, have normal vision and hearing, perform repetitive movements, bend, lift up to 30 pounds, drive a vehicle to transport clients, and work 16-hour shifts on occasion.
Additional Information
Candidate Profile:
Complete in its entirety. Include supervisor names and phone numbers; account for gaps in employment; ensure verifiable qualifications; do not say “See Resume.” If you experience problems applying online, call the People First Service Center at (877) 562-7287.
This position requires night, weekend, and holiday work. It is designated as essential and may involve emergency work.
Incumbents may be exposed to hazardous field conditions.
Benefits and About Us Benefits of Working for the State of Florida: competitive total compensation package and opportunities for advancement. The Department’s mission, vision and values emphasize integrity, ethics, and service to the community.
Location ALTAMONTE SPRINGS, FL 32714; SANFORD, FL 32771; SANFORD, FL 32773
Compliance and Notices The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and complies with ADA and Section 504. Background screening, selective service registration, and drug-free workplace policies apply. The posting includes standard state requirements and notices for applicants.
#J-18808-Ljbffr