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Capgemini

Business Analyst (Martech or campaign management domains)

Capgemini, New York, New York, us, 10261

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Business Analyst (Martech or campaign management domains) Overview Capgemini is seeking a Business Analyst with experience in MarTech or campaign management domains. This role focuses on translating business needs into clear requirements and working with cross-functional teams to implement effective marketing and campaign management solutions.

Responsibilities

3-6 years of experience as a Business Analyst, preferably in Martech or campaign management domains

Familiarity with Naehas or similar Offer Management platforms such as Salesforce Marketing Cloud, Adobe Campaign, Adobe Target, or Adobe Experience Platform (AEP); willingness to work on Naehas offer management

Strong understanding of customer segmentation, personalization, and campaign lifecycle

Excellent analytical, problem solving, and communication skills

Ability to work in Agile environments and collaborate with cross-functional teams

Ability to collaborate with business stakeholders to gather and document functional and nonfunctional requirements

Translate business needs into clear user stories, process flows, and acceptance criteria

Work closely with solution architects and developers to ensure alignment between business goals and technical implementation

Participate in client workshops, support the definition of campaign and offer strategies

Assist in UAT planning and execution, ensuring solutions meet business expectations

Analyze data and campaign performance to provide insights and recommendations

Maintain documentation for business processes, configurations, and platform usage

Qualifications

3-6 years of experience as a Business Analyst, preferably in Martech or campaign management domains

Familiarity with Offer Management platforms (Naehas or similar) and related marketing cloud tools

Strong understanding of customer segmentation and campaign lifecycle concepts

Excellent analytical, problem solving, and communication skills

Experience working in Agile environments and with cross-functional teams

Proven ability to elicit and document requirements and translate them into user stories and acceptance criteria

Life at Capgemini Capgemini supports all aspects of well-being throughout the changing stages of life and career. Eligible employees receive:

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief

Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the duties, responsibilities, and qualifications required for this position. Capgemini may provide reasonable accommodations during the recruitment process and in employment as needed to comply with applicable law.

Salary Transparency: Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The base salary range for the tagged location is $100,000 to $130,000 yearly. This role may be eligible for additional compensation including variable pay, bonus, or commission. Full-time employees are eligible for PTO, health insurance, 401(k), and other benefits where eligible. Details may vary by location and may be modified.

Capgemini is a global technology transformation partner serving clients in more than 50 countries. It brings together strategy, design, and engineering, powered by capabilities in AI, cloud, and data, and guided by a commitment to responsible and inclusive outcomes.

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