Sentry
The General, a subsidiary of Sentry Insurance, is currently seeking an experienced Auto Liability Desk Adjuster to join our team. In this role, you’ll be responsible for investigating and managing auto liability property and casualty claims. Key responsibilities include gathering critical information, reviewing and confirming policy coverage, determining liability, coordinating appraisals, and negotiating fair claim settlements.
What You'll Do
Investigate the origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements. Coordinate on-site inspections when needed, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, and public adjusters. Interpret and determine policies, leases, by‑laws, declarations, articles and contract coverages and apply to all parties for assigned losses. Identify complex issues and seek assistance as needed. Handle claims on a good faith basis. Respond to customer inquiries, make appropriate decisions and close files as needed. Proactively provide all parties with claim process and status as appropriate; answer questions or redirect to other areas. What it Takes
Previous experience working with Auto Liability Claims strongly preferred Ability to obtain and maintain state specific property and casualty claims licensing as required. Customer driven solutions, support, and service highly preferred. Solid knowledge and understanding of each phase of the claims handling process, or other equivalent knowledge. Experience handling moderately complex auto liability claims. Experience handling 1st and 3rd party, multi‑line claims across our operating territories. Benefits
Hybrid work model: Monday and Friday work from home, Tuesday through Thursday in office. Home office equipment provided. 401(k) plan with dollar‑for‑dollar match on first eight percent, plus immediate vesting. Tuition reimbursement program. Generous paid‑time off and volunteer time off. Group medical, dental, vision, life insurance, parental leave, and health and wellness benefits. Employee assistance program. Foundation gift matching program. Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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Investigate the origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements. Coordinate on-site inspections when needed, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, and public adjusters. Interpret and determine policies, leases, by‑laws, declarations, articles and contract coverages and apply to all parties for assigned losses. Identify complex issues and seek assistance as needed. Handle claims on a good faith basis. Respond to customer inquiries, make appropriate decisions and close files as needed. Proactively provide all parties with claim process and status as appropriate; answer questions or redirect to other areas. What it Takes
Previous experience working with Auto Liability Claims strongly preferred Ability to obtain and maintain state specific property and casualty claims licensing as required. Customer driven solutions, support, and service highly preferred. Solid knowledge and understanding of each phase of the claims handling process, or other equivalent knowledge. Experience handling moderately complex auto liability claims. Experience handling 1st and 3rd party, multi‑line claims across our operating territories. Benefits
Hybrid work model: Monday and Friday work from home, Tuesday through Thursday in office. Home office equipment provided. 401(k) plan with dollar‑for‑dollar match on first eight percent, plus immediate vesting. Tuition reimbursement program. Generous paid‑time off and volunteer time off. Group medical, dental, vision, life insurance, parental leave, and health and wellness benefits. Employee assistance program. Foundation gift matching program. Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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