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Lowe's Companies, Inc.

Full Time - Sales Associate - Outside Lawn & Garden - Closing

Lowe's Companies, Inc., Epping, New Hampshire, us, 03042

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Full Time - Sales Associate - Outside Lawn & Garden - Closing Overview

As a Customer Service Associate at Lowe's, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This role focuses on engaging with customers, helping them solve home improvement challenges, and supporting the Lawn & Garden department during closing shifts.

Key Responsibilities

Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.

Assist customers with locating and handling merchandise.

Restock merchandise by identifying empty shelf spaces and replenishing supplies.

Process orders and deliveries accurately so customers receive merchandise as expected and on time.

Cross-functionally train in other areas of the store to help deliver the best customer service.

Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).

Guide customers through shopping or checkout.

Complete other duties as assigned.

Minimum Qualifications

6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.

6 Months Experience using common retail technology, such as smart phones and tablets.

Reading, writing, and performing basic arithmetic (addition and subtraction).

Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimal lift of 25 lbs unassisted or over 25 lbs with or without an accommodation.

Preferred Qualifications

6 months of Retail and/or customer service experience.

Bi-lingual skills.

Certification in a trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials).

Benefits

Make your well-being a priority with multiple top-tier health insurance options.

Explore educational opportunities with Lowe's tuition assistance program.

Company-matching 401(k) and optional Employee Stock Purchase Program.

Gain extra savings with a 10% Associate Discount.

Learn new trade skills with the Track to the Trades program.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. Daily responsibilities may vary by department.

Working Conditions Environmental factors vary by location. You may work indoors or outdoors in varying climates, including extreme heat or cold, wet or humid conditions. You may be exposed to constant or intermittent noises and to moving or shaking objects and equipment. Lifting guidelines require limiting single lifts to 75 pounds; team lifts are used for heavier items as needed. Powered equipment should be used with proper training or assistance.

About Lowe’s Lowe’s Companies, Inc. is a Fortune 50 home improvement company serving millions of customer transactions weekly. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, or other protected status. See official policy for complete details.

Starting rate of pay may vary based on factors including position, location, education, training, and experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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