Heartland Consulting
Overview
Heartland Consulting seeks a Program Manager to lead continuity of operations support for the Defense Logistics Agency (DLA) DXM, ensuring seamless execution of mission-essential functions during disruptions. This role oversees personnel, technical support, and compliance with national continuity policies (e.g., PPD-40, DoDI 3020.26), focusing on scalable planning, crisis management, and readiness to enhance DLA's resilience and national security. Responsibilities
Oversee continuity planning, training, exercise development/execution, strategy development, information fusion, readiness reporting, facility staffing, crisis management, website development, and knowledge management per PWS tasks. Draft and coordinate DoD executive correspondence, memorandums, briefings, issuances, and operational reports. Manage program operations, including scheduling air transportation missions, monitoring schedules, and ensuring 24/7 operational support. Coordinate interagency and intradepartmental efforts at Deputy Assistant Secretary and Assistant Secretary levels. Ensure compliance with deliverables, performance standards (e.g., 100% satisfactory completion), and QASP metrics; facilitate corrective actions from exercises. Support knowledge management on Microsoft Teams, shared drives, and classified portals; reconcile plans and procedures. Provide leadership for surge requirements, including immediate crisis management implementation and non-standard hours (weekends/holidays). Qualifications
Education: Bachelor's Degree from a four-year accredited college or university. Experience: Minimum 5 years relevant experience in continuity of operations at the federal agency level; background in DoD civilian, contractor, military, or private sector equivalent; working understanding of National Continuity Policy, NCPIP, FCDs, DoDI 3020.42, DoDI 3020.26/3020.44. Prior experience writing/developing COOP plans. Advanced written/spoken English, interpersonal skills; proficiency in Microsoft Office Suite/SharePoint/Adobe Acrobat and information sharing portals. Certifications: Project Management Professional (PMP) required; preferred FEMA Level I/II Professional Continuity Practitioner, Associate/Certified Business Continuity Professional, Certified Emergency Manager, or FEMA National Emergency Management Basic Academy. Security Clearance: Minimum Secret clearance. Other: Ability to work in classified environments; availability for non-standard hours and travel (anticipated 4 times/year). Resume/Application Requirements
Submit a detailed resume demonstrating education, 5+ years COOP experience, PMP certification, security clearance, and proficiency in required tools/policies. Include a Letter of Intent (LOI) committing to availability on task order effective date. Highlight specific examples of program management in federal/DoD continuity efforts. Resume subject to government review/approval; may be requested in writing by COR/KO with 5 business days to provide.
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Heartland Consulting seeks a Program Manager to lead continuity of operations support for the Defense Logistics Agency (DLA) DXM, ensuring seamless execution of mission-essential functions during disruptions. This role oversees personnel, technical support, and compliance with national continuity policies (e.g., PPD-40, DoDI 3020.26), focusing on scalable planning, crisis management, and readiness to enhance DLA's resilience and national security. Responsibilities
Oversee continuity planning, training, exercise development/execution, strategy development, information fusion, readiness reporting, facility staffing, crisis management, website development, and knowledge management per PWS tasks. Draft and coordinate DoD executive correspondence, memorandums, briefings, issuances, and operational reports. Manage program operations, including scheduling air transportation missions, monitoring schedules, and ensuring 24/7 operational support. Coordinate interagency and intradepartmental efforts at Deputy Assistant Secretary and Assistant Secretary levels. Ensure compliance with deliverables, performance standards (e.g., 100% satisfactory completion), and QASP metrics; facilitate corrective actions from exercises. Support knowledge management on Microsoft Teams, shared drives, and classified portals; reconcile plans and procedures. Provide leadership for surge requirements, including immediate crisis management implementation and non-standard hours (weekends/holidays). Qualifications
Education: Bachelor's Degree from a four-year accredited college or university. Experience: Minimum 5 years relevant experience in continuity of operations at the federal agency level; background in DoD civilian, contractor, military, or private sector equivalent; working understanding of National Continuity Policy, NCPIP, FCDs, DoDI 3020.42, DoDI 3020.26/3020.44. Prior experience writing/developing COOP plans. Advanced written/spoken English, interpersonal skills; proficiency in Microsoft Office Suite/SharePoint/Adobe Acrobat and information sharing portals. Certifications: Project Management Professional (PMP) required; preferred FEMA Level I/II Professional Continuity Practitioner, Associate/Certified Business Continuity Professional, Certified Emergency Manager, or FEMA National Emergency Management Basic Academy. Security Clearance: Minimum Secret clearance. Other: Ability to work in classified environments; availability for non-standard hours and travel (anticipated 4 times/year). Resume/Application Requirements
Submit a detailed resume demonstrating education, 5+ years COOP experience, PMP certification, security clearance, and proficiency in required tools/policies. Include a Letter of Intent (LOI) committing to availability on task order effective date. Highlight specific examples of program management in federal/DoD continuity efforts. Resume subject to government review/approval; may be requested in writing by COR/KO with 5 business days to provide.
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