Career Center at Portland State University is hiring: Student Success Retention

Student Success Retention & Recruiting Coordinator

Position Announcement

Position Details

Proposed Start Date 12/01/2025

Classification Title Advising and Student Services

Rank N - No Rank

Working Title Student Success Retention & Recruiting Coordinator

Department 250106 - SBA Undergrad

Position Number D90874

Representation AU - AAUP

Renewable Renewable

End date, if applicable

Position FTE 1.0

Tenure Status N - not applicable

Position Summary

Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

The School of Business Student Success Retention & Recruiting Coordinator operates out of the Undergraduate Student Services Office. This position is responsible for coordinating all recruiting initiatives for prospective undergraduate students considering the School of Business, and working on a team to support student retention, specifically supporting First-Time Full-Time Freshmen. This position will work with the Undergraduate Student Services Team to ensure positive student success outcomes.

The recruiting aspects include establishing partnerships with faculty and staff, hosting recruitment events, and collaborating with admissions and advising teams to ensure prospective students have the necessary information. The coordinator leverages data to assess the effectiveness of recruitment efforts and builds relationships with counselors at local high schools and community colleges.

The retention aspects include continuously improving efforts to retain first-year students by identifying and supporting at-risk students and connecting them with campus resources. This involves front-line advising, proactive outreach to the first-year student cohort, and collaboration with the broader student success team to ensure positive outcomes. The role also supports the Summer Business Institute, coordinates community engagement events, and participates in the Undergraduate Student Success team to achieve cross-functional goals. This work is guided by best practices in equity and inclusion to address institutional barriers and systemic inequities.

This is a 12-month position. This position reports to the Director of Student Success in the School of Business.

Responsibilities

Coordinate all recruiting initiatives for undergraduate students considering the School of Business. Support retention efforts for First-Time Full-Time Freshmen. Partner with faculty, staff, admissions, and advising teams. Host recruitment events. Leverage data to assess recruitment effectiveness. Build relationships with counselors at local high schools and community colleges. Support the Summer Business Institute. Engage in community engagement events. Collaborate with the Undergraduate Student Services Team to achieve cross-functional goals. Promote equity and inclusion in all activities.

Qualifications

Minimum Qualifications

• BA/BS with 1-2 years of related experience in higher education
• Experience providing coaching, counseling, mentoring, or advising to students
• Ability to work collaboratively and under limited time pressures with colleagues
• Prior experience working in student recruiting or retention

Preferred Qualifications / Key Cultural Competencies

• Create an environment that acknowledges, encourages, and celebrates differences
• Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds
• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement
• Adhere to PSU policies including Prohibited Discrimination & Harassment and Professional Standards of Conduct

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours

Monday to Friday, 40 hours per week; schedule to be determined.

Total Compensation & Benefits

Salary is dependent on several factors; new employees typically start around the Q1 level. The starting annual salary for this position will be $57,000 but may be negotiated above this rate depending on experience, budget, and HR approval. An excellent benefits package includes 95% premium paid healthcare, a generous retirement and vacation package, and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools. Please visit our total compensation calculator to see the full value of our benefits package.

Application Instructions

In accordance with the AAUP collective bargaining agreement, this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers. Please email the School of Business at sbinfo@pdx.edu for questions.

Required Documents

• Resume
• Cover Letter
• Professional References

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Human Resources
• Industries: Higher Education

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Location notes

Portland, Oregon Metropolitan Area

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