Catholic Charities of the Archdiocese of Washington
Chief Operating Officer (COO)
Catholic Charities of the Archdiocese of Washington, Washington, District Of Columbia, United States, 20022
Overview
ORGANIZATION OVERVIEW:
At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures. JOB SUMMARY:
The Chief Operating Officer (COO) provides overall strategic and operational leadership for all service departments of the Agency including the Facilities and Planning & Performance Improvement departments. The position ensures that all program activities operate consistently within the mission, vision and values of the Agency. Supervisory Responsibility:
Provides administrative supervision of 4-6 FTEs and functional supervision of 500 FTEs. Responsibilities
Serve as a member of the Executive Team for the Agency, providing effective and inspiring leadership through active involvement in the management of all programs and services. Lead the departments in addressing operational issues, implementing strategic priorities, resolving problems, and orchestrating operational planning. Lead, coach, develop, and retain a high-performance management team. Identify opportunities for the Agency to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges. Ensure effective outcome measurements for all programs and processes and provide accurate and complete reports on the programs and services of the Agency. Prepare and submit an annual operating budget in collaboration with the CFO for CEO review/endorsement and approval by the Board, manage effectively within this budget, and report accurately on progress made and challenges encountered. Ensure the continued financial viability of operational programs through sound fiscal management. Oversee and provide the leadership for the Agency’s strategic planning process and advise the CEO in the development of the strategic direction of the Agency through the governance of the Board of Directors. Provide programmatic leadership and input for strategic plan implementation processes. Coach department directors as they implement the strategic plan. Develop and implement a system for tracking and reporting on the progress of the strategic plan implementation. Coordinate department executive director’s (and other subject matter expert’s) representation of the Agency with external constituency groups, including community, governmental, and private organizations. Coordinate activities and deliberation of the Executive Team, providing recommendations to the CEO for organizational direction as required. Act as primary staff liaison to the Board of Director’s Mission Effectiveness Committee. Continually review services being offered and develop/modify programs as needs and resources evolve. Implement and lead a continuous quality improvement process throughout the program and service areas, focusing on process/systems improvement. Lead implementation of special projects and initiatives as required. Qualifications
EDUCATION and EXPERIENCE: Master’s degree in Business, Operational Analysis, Social Service, Science or related field from an accredited university. 15 years of proven leadership in the corporate, nonprofit or public sector. Experience interacting with Boards of Directors. SKILLS and COMPETENCIES: Advanced level of knowledge of the principles of fiscal management, financial analysis, and business administration. Skill in organizational management with the ability to coach senior-level staff on how to manage and develop high-performance teams and develop and implement program strategies. Ability to create high-level strategies and plans with significant organizational impact. Ability to engage in and monitor decision-making process for complex organization-wide issues. Ability to relate to a diverse range of constituencies inside and outside the organization and to build constructive and effective relationships. Compensation and Benefits
Compensation Package: Medical, prescriptions, dental and vision insurance Retirement savings plan with company match Company-paid and supplemental life insurance Flexible spending accounts Paid vacation, sick and personal leave 11 paid holidays Professional development and training Tuition reimbursement Work Schedule : Monday-Friday, 9:00 am to 5:00 pm
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ORGANIZATION OVERVIEW:
At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures. JOB SUMMARY:
The Chief Operating Officer (COO) provides overall strategic and operational leadership for all service departments of the Agency including the Facilities and Planning & Performance Improvement departments. The position ensures that all program activities operate consistently within the mission, vision and values of the Agency. Supervisory Responsibility:
Provides administrative supervision of 4-6 FTEs and functional supervision of 500 FTEs. Responsibilities
Serve as a member of the Executive Team for the Agency, providing effective and inspiring leadership through active involvement in the management of all programs and services. Lead the departments in addressing operational issues, implementing strategic priorities, resolving problems, and orchestrating operational planning. Lead, coach, develop, and retain a high-performance management team. Identify opportunities for the Agency to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges. Ensure effective outcome measurements for all programs and processes and provide accurate and complete reports on the programs and services of the Agency. Prepare and submit an annual operating budget in collaboration with the CFO for CEO review/endorsement and approval by the Board, manage effectively within this budget, and report accurately on progress made and challenges encountered. Ensure the continued financial viability of operational programs through sound fiscal management. Oversee and provide the leadership for the Agency’s strategic planning process and advise the CEO in the development of the strategic direction of the Agency through the governance of the Board of Directors. Provide programmatic leadership and input for strategic plan implementation processes. Coach department directors as they implement the strategic plan. Develop and implement a system for tracking and reporting on the progress of the strategic plan implementation. Coordinate department executive director’s (and other subject matter expert’s) representation of the Agency with external constituency groups, including community, governmental, and private organizations. Coordinate activities and deliberation of the Executive Team, providing recommendations to the CEO for organizational direction as required. Act as primary staff liaison to the Board of Director’s Mission Effectiveness Committee. Continually review services being offered and develop/modify programs as needs and resources evolve. Implement and lead a continuous quality improvement process throughout the program and service areas, focusing on process/systems improvement. Lead implementation of special projects and initiatives as required. Qualifications
EDUCATION and EXPERIENCE: Master’s degree in Business, Operational Analysis, Social Service, Science or related field from an accredited university. 15 years of proven leadership in the corporate, nonprofit or public sector. Experience interacting with Boards of Directors. SKILLS and COMPETENCIES: Advanced level of knowledge of the principles of fiscal management, financial analysis, and business administration. Skill in organizational management with the ability to coach senior-level staff on how to manage and develop high-performance teams and develop and implement program strategies. Ability to create high-level strategies and plans with significant organizational impact. Ability to engage in and monitor decision-making process for complex organization-wide issues. Ability to relate to a diverse range of constituencies inside and outside the organization and to build constructive and effective relationships. Compensation and Benefits
Compensation Package: Medical, prescriptions, dental and vision insurance Retirement savings plan with company match Company-paid and supplemental life insurance Flexible spending accounts Paid vacation, sick and personal leave 11 paid holidays Professional development and training Tuition reimbursement Work Schedule : Monday-Friday, 9:00 am to 5:00 pm
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