Glovis America
TEMP Senior Analyst - MQ Truck Dispatch & Warehouse Operations
Glovis America, San Diego, California, United States, 92189
Summary
The purpose of this position is dedicated to truck carriers & cargo shippers to ensure timely shipments movement for inbound and outbound operations while maximizing dedicated truck capacity while aligning with Glovis standards and Hyundai Translead's expectations.
Responsibilities
Follow SOP / KPI guidelines to ensure timely dedication of carrier capacity for both inbound and outbound operations. Conduct and follow thorough all aspects of dispatching process including communicating internally and externally for coordination Support Manager to troubleshoot any issues related to Dedicated Truck / Dispatch operations Daily communication with carriers and cargo shipping / vendors Produce periodic KPI reports and monitor performance Responding to customer complaints and be solution provider for MQ operations Plan pre-determined routes and maximize carrier capacity Monitor communication with all related parties to ensure timely transportation movements Coordinate daily / weekly / monthly workload to each responsible carrier Maintain proper records to track to track and trace movement data (document productivity Manage carriers to minimize in-transit damages and reduce usage of more expensive carriers
Analyze and identify opportunities to save freight costs in the supply chain process Support with all data reconciliation and proprietary systems such as TMS Support MQ's 3PL / REPO Coordination with carrier assigned Shipment data entry and report generation
Perform internal functions to assist other departments in order to review and resolve discrepancies and fulfill customer needs including POD auditing, profit and loss reporting, and perform root cause analysis and establish corrective actions in order to avoid repetitive occurrences Recommend and implement strategies to continually improve department performance
Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement
Benefits may vary by location. All benefits pursuant to Company policy
Qualifications Skills
Proficient PC Skills, and High Level of Proficiency in Excel Required
Excellent Written and Verbal Communication Skills Required
Strong Verbal and communication skills Required
Dispatch Operation Experience Required
Education & Experience
High School Degree Required / Bachelor Degree Preferred
2-5 years of experiencein Logistics, Freight ForwardingorSupply Chain Required
5-7 years of experience in Logistics, Freight Forwarding or Supply Chain Preferred
Physical Requirements
Ability to sit in front of a desk and / or in front of the computer for long periods
Repetitive use of hand / grasping product, writing, and typing
Lift up to 20lbs
Carry up to 20lbs
Stand / Walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure.
Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
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Responsibilities
Follow SOP / KPI guidelines to ensure timely dedication of carrier capacity for both inbound and outbound operations. Conduct and follow thorough all aspects of dispatching process including communicating internally and externally for coordination Support Manager to troubleshoot any issues related to Dedicated Truck / Dispatch operations Daily communication with carriers and cargo shipping / vendors Produce periodic KPI reports and monitor performance Responding to customer complaints and be solution provider for MQ operations Plan pre-determined routes and maximize carrier capacity Monitor communication with all related parties to ensure timely transportation movements Coordinate daily / weekly / monthly workload to each responsible carrier Maintain proper records to track to track and trace movement data (document productivity Manage carriers to minimize in-transit damages and reduce usage of more expensive carriers
Analyze and identify opportunities to save freight costs in the supply chain process Support with all data reconciliation and proprietary systems such as TMS Support MQ's 3PL / REPO Coordination with carrier assigned Shipment data entry and report generation
Perform internal functions to assist other departments in order to review and resolve discrepancies and fulfill customer needs including POD auditing, profit and loss reporting, and perform root cause analysis and establish corrective actions in order to avoid repetitive occurrences Recommend and implement strategies to continually improve department performance
Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement
Benefits may vary by location. All benefits pursuant to Company policy
Qualifications Skills
Proficient PC Skills, and High Level of Proficiency in Excel Required
Excellent Written and Verbal Communication Skills Required
Strong Verbal and communication skills Required
Dispatch Operation Experience Required
Education & Experience
High School Degree Required / Bachelor Degree Preferred
2-5 years of experiencein Logistics, Freight ForwardingorSupply Chain Required
5-7 years of experience in Logistics, Freight Forwarding or Supply Chain Preferred
Physical Requirements
Ability to sit in front of a desk and / or in front of the computer for long periods
Repetitive use of hand / grasping product, writing, and typing
Lift up to 20lbs
Carry up to 20lbs
Stand / Walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure.
Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
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