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JLL

BAS Operator

JLL, San Jose, California, United States, 95199

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JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title:

BAS Operator

Department:

Engineering (Building Controls & Automation - BCA)

Reports To:

BCA Manager

Location:

San Jose Campus

Schedule:

Tues-Sat (3:00pm to 11:30pm)

Position Overview We are seeking a highly organized and responsive

BAS Operator

to join our BCA team. This role serves as the single point of contact for monitoring and coordinating all facility systems for our San Jose Campus. The BAS Operator plays a critical role in maintaining operational efficiency, safety, and communication across departments, engineering, vendors, and management.

The successful candidate will be responsible for monitoring building systems, responding to alarms and escalations, coordinating vendor work, and supporting engineering dispatch. The BCA Team operates in a 24/7, 365-day environment and requires individuals who are detail-oriented, responsive, and comfortable working in a fast-paced critical environment.

Key Responsibilities

Conduct detailed shift pass-downs and maintain digital shift logs

Perform daily electronic rounds using WebCTRL system

Monitor Building Controls & Automation systems for the San Jose Campus

Respond to alarms, emergency notifications, work orders, and escalations

Dispatch engineering for P1/P2 or escalation work orders

Monitor network and critical systems and respond appropriately

Create and manage cases for WebCTRL findings and failures

Handle BCA phones and radio communication effectively

Coordinate fire alarms, elevator entrapments, and other critical events

Manage and coordinate vendor check-ins/check-outs

Verify dashboard schedule, Change Requests (CRs), and CWAs

Send notifications if work falls under event classification

Assist with sub-work orders and coordinate with Facility Managers

Ensure accurate and timely updates of all BCA logs and communications

Double-check Fire Impairment (FSI) schedules and compliance

Complete all required training (MyLearning)

Daily Operational Duties

Acknowledge and respond to alarms in WebCtrl

Verify, create, or update work orders in Corrigo as needed

Review and respond to outstanding escalation emails and cases

Verify vendor documentation (CWA, CR) and send notifications

Conduct daily critical engineering rounds and log issues

Maintain up-to-date shift logs, including equipment details and mailer notifications

Communicate clearly and consistently in Webex chat and SMS for pass-downs

Ensure all operational processes follow Critical Environment Practices

Required Qualifications

High school diploma or equivalent (Associate degree preferred)

1–2 years of experience in facilities operations, dispatch, or building automation systems

Familiarity with Corrigo, WebCtrl, or other building management systems (BMS)

Strong organizational and communication skills (written and verbal)

Ability to prioritize and respond to multiple tasks in a fast-paced environment

Comfortable working rotating shifts, including nights, weekends, and holidays

Strong attention to detail and ability to follow critical environment protocols

Preferred Skills

Experience in critical facility operations (data center, hospital, etc.)

Knowledge of fire life safety, HVAC, electrical, and plumbing systems

Understanding of vendor coordination and change request workflows

Proficiency in Microsoft Office, Web-based tools, and radio communication protocols

Salary Range:

$58,600 – $71,800 per year

Estimated compensation for this position: 56,000.00 – 71,800.00 USD per year.

Location:

On-site – San Jose, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

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