Expeditors
Job Description
Scope of Position Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Air Import department. This position is an onsite position at our Uniondale Location
Responsibilities
Ensure smooth and timely freight process flow
Input accurate and timely data into operating system
Track and trace Air Import shipments
Manage department’s shipment exceptions, including shortages/overages/damages
Work directly with warehouse employees to ensure certain shipments are prioritized, based on department and customer needs
Ensure timely dispatching of cargo, to meet customer’s delivery requirements
Provide transportation and commercial documents to importer’s customs broker
Bill clients and vendors in an accurate and timely manner
Interact with customers with exceptional customer service
Build and maintain strong relationships with vendors (airlines, trucking, terminals, and others)
Respond timely to E‑mail requests and phone calls
Understand department process flow, while constantly looking for areas of improved efficiency
Ensure customer’s standard operating procedures are being followed and updated in the DLSOP
Understand and meet KPI standard, as per the company’s procedures
Meet company standard of 52 hours training per year
Promote compliance by diligently following all company policies and regulations while performing the tasks at hand, with outstanding integrity and pride
Culture
Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
Qualifications
Bachelor's Degree
Understanding of air/ocean documentation process a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro‑active, strong organizational skills
Strong computer skills (Excel, Word, PowerPoint)
Fluent in English
Salary: $48,000- $51,000
Additional Information All your information will be kept confidential according to EEO guidelines.
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
Compensation $48,000-$48,000 per year
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Scope of Position Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Air Import department. This position is an onsite position at our Uniondale Location
Responsibilities
Ensure smooth and timely freight process flow
Input accurate and timely data into operating system
Track and trace Air Import shipments
Manage department’s shipment exceptions, including shortages/overages/damages
Work directly with warehouse employees to ensure certain shipments are prioritized, based on department and customer needs
Ensure timely dispatching of cargo, to meet customer’s delivery requirements
Provide transportation and commercial documents to importer’s customs broker
Bill clients and vendors in an accurate and timely manner
Interact with customers with exceptional customer service
Build and maintain strong relationships with vendors (airlines, trucking, terminals, and others)
Respond timely to E‑mail requests and phone calls
Understand department process flow, while constantly looking for areas of improved efficiency
Ensure customer’s standard operating procedures are being followed and updated in the DLSOP
Understand and meet KPI standard, as per the company’s procedures
Meet company standard of 52 hours training per year
Promote compliance by diligently following all company policies and regulations while performing the tasks at hand, with outstanding integrity and pride
Culture
Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
Qualifications
Bachelor's Degree
Understanding of air/ocean documentation process a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro‑active, strong organizational skills
Strong computer skills (Excel, Word, PowerPoint)
Fluent in English
Salary: $48,000- $51,000
Additional Information All your information will be kept confidential according to EEO guidelines.
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
Compensation $48,000-$48,000 per year
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