Toshiba America Business Solutions, Inc.
Field Service Tech III
Toshiba America Business Solutions, Inc., Oakland, California, United States, 94616
Field Service Tech III
Hourly Range: $24.00-$27.00, based on experience.
Monthly Technician Bonus Program
Summary Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the East Bay area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game‑changing solutions for their print management needs.
As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.
Your core focus as Field Service Technician will be to provide on‑site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you'll build cross‑functional expertise and business acumen, opening doors for future career growth at Toshiba.
This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward.
Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions.
What you'll do
Provide printer and copier maintenance, service, and repairs to customers
Deliver product training efficiently and effectively
Diagnose equipment issues and carry out installations and upgrades
Make modifications, remove old units, and retrofit existing hardware
Complete field calls according to priority while practicing effective time management
Continuously enhance your technical skills for field assignments
Rebuild components at the shop
Qualifications
Minimum of 5 years of experience in technical repair
Demonstrated experience with document management, MFP, and print devices
Experience providing on‑site service and repair to customers and able to handle complex issues and provide solutions where appropriate
Ability to multitask, prioritize assignments and utilize time management skills
Excellent computer skills
Strong written and verbal communication skills when dealing with customers
Valid Driver's License
Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
What's in it for you?
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre‑tax spending accounts
401(k) plan
Pet Insurance
Company provided life insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email accommodationrequest@tabs.toshiba.com to request an accommodation.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities For further information, please review the Know Your Rights notice from the Department of Labor.
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Monthly Technician Bonus Program
Summary Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the East Bay area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game‑changing solutions for their print management needs.
As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.
Your core focus as Field Service Technician will be to provide on‑site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you'll build cross‑functional expertise and business acumen, opening doors for future career growth at Toshiba.
This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward.
Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions.
What you'll do
Provide printer and copier maintenance, service, and repairs to customers
Deliver product training efficiently and effectively
Diagnose equipment issues and carry out installations and upgrades
Make modifications, remove old units, and retrofit existing hardware
Complete field calls according to priority while practicing effective time management
Continuously enhance your technical skills for field assignments
Rebuild components at the shop
Qualifications
Minimum of 5 years of experience in technical repair
Demonstrated experience with document management, MFP, and print devices
Experience providing on‑site service and repair to customers and able to handle complex issues and provide solutions where appropriate
Ability to multitask, prioritize assignments and utilize time management skills
Excellent computer skills
Strong written and verbal communication skills when dealing with customers
Valid Driver's License
Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
What's in it for you?
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre‑tax spending accounts
401(k) plan
Pet Insurance
Company provided life insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email accommodationrequest@tabs.toshiba.com to request an accommodation.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr