Vital Materials Co., Limited
Key Account Manager – Strategic Customer Focus (Automotive Solutions)
Vital Materials Co., Limited, New York, New York, us, 10261
Position Overview
We are seeking a dedicated and technically capable Key Account Manager (KAM) to manage a strategic customer relationship in the automotive optics and electronics industry. This high-visibility role involves supporting a market leader known for its integration of coated glass, sensors, and electronic modules in advanced vehicle systems. The KAM will drive growth across a portfolio of PVD materials (e.g., sputter targets, consumables), thin film equipment, laser equipment, infrared solutions, and recycling, while ensuring alignment with the customer’s evolving product and manufacturing roadmap. A strong understanding of automotive industry dynamics, thin film processes, or optical coatings is highly preferred. Key Responsibilities
Strategic Account Management
Serve as the lead point of contact for a major automotive OEM supplier focused on optical coatings and sensor-enabled glass components Build and maintain strong relationships across R&D, supply chain, manufacturing engineering, and procurement functions Develop and execute a long-term strategic account plan, including program mapping, value positioning, and revenue goals Sales & Program Support
Manage technical and commercial discussions related to thin film materials, vacuum systems, and equipment lifecycle support Lead proposals and pricing strategies for new product introductions and ongoing supply Identify cross-selling and upselling opportunities within consumables, tool upgrades, or services Cross-Functional Alignment
Coordinate with engineering, operations, and service teams to ensure product performance, delivery, and support exceed expectations Support qualification processes, pilot runs, and production ramp-up as required Manage supply forecasts, delivery schedules, and quality escalations in coordination with internal teams Industry & Customer Insight
Monitor automotive technology trends related to mirror systems, dimming glass, sensors, and coatings Gather feedback and provide input on future product development opportunities aligned with customer direction Required Qualifications
Bachelor’s degree in Engineering, Materials Science, Optics, or Business 5+ years of account or program management experience in automotive, optics, or thin film materials Strong interpersonal and organizational skills; comfortable engaging across both technical and commercial functions Ability to manage complex timelines and deliverables in a regulated, high-volume production environment Familiarity with capital equipment, technical consumables, or materials used in coating processes Willingness to travel up to ~50% of time to customer sites and company facilities Preferred Qualifications
Experience working with or supporting a Tier-1 automotive supplier in optical components, coatings, or electronics Understanding of PVD systems, automotive glass coating, or vacuum-processed materials Familiarity with PPAP, APQP, or other automotive supply chain processes Technical comfort in bridging conversations between engineering, production, and supply chain teams Proficiency with CRM tools and customer performance metrics
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We are seeking a dedicated and technically capable Key Account Manager (KAM) to manage a strategic customer relationship in the automotive optics and electronics industry. This high-visibility role involves supporting a market leader known for its integration of coated glass, sensors, and electronic modules in advanced vehicle systems. The KAM will drive growth across a portfolio of PVD materials (e.g., sputter targets, consumables), thin film equipment, laser equipment, infrared solutions, and recycling, while ensuring alignment with the customer’s evolving product and manufacturing roadmap. A strong understanding of automotive industry dynamics, thin film processes, or optical coatings is highly preferred. Key Responsibilities
Strategic Account Management
Serve as the lead point of contact for a major automotive OEM supplier focused on optical coatings and sensor-enabled glass components Build and maintain strong relationships across R&D, supply chain, manufacturing engineering, and procurement functions Develop and execute a long-term strategic account plan, including program mapping, value positioning, and revenue goals Sales & Program Support
Manage technical and commercial discussions related to thin film materials, vacuum systems, and equipment lifecycle support Lead proposals and pricing strategies for new product introductions and ongoing supply Identify cross-selling and upselling opportunities within consumables, tool upgrades, or services Cross-Functional Alignment
Coordinate with engineering, operations, and service teams to ensure product performance, delivery, and support exceed expectations Support qualification processes, pilot runs, and production ramp-up as required Manage supply forecasts, delivery schedules, and quality escalations in coordination with internal teams Industry & Customer Insight
Monitor automotive technology trends related to mirror systems, dimming glass, sensors, and coatings Gather feedback and provide input on future product development opportunities aligned with customer direction Required Qualifications
Bachelor’s degree in Engineering, Materials Science, Optics, or Business 5+ years of account or program management experience in automotive, optics, or thin film materials Strong interpersonal and organizational skills; comfortable engaging across both technical and commercial functions Ability to manage complex timelines and deliverables in a regulated, high-volume production environment Familiarity with capital equipment, technical consumables, or materials used in coating processes Willingness to travel up to ~50% of time to customer sites and company facilities Preferred Qualifications
Experience working with or supporting a Tier-1 automotive supplier in optical components, coatings, or electronics Understanding of PVD systems, automotive glass coating, or vacuum-processed materials Familiarity with PPAP, APQP, or other automotive supply chain processes Technical comfort in bridging conversations between engineering, production, and supply chain teams Proficiency with CRM tools and customer performance metrics
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