Amazon
Sr. Manager, AWS Skills Center, T&C Future Builder Programs
Amazon, Seattle, Washington, us, 98127
Role Overview
Lead the global strategy, operations, and expansion of AWS Skills Centers worldwide, driving AWS's mission to build a pipeline of future AI and Cloud builders. AWS Skills Centers are free, in‑person training locations operated by AWS Training & Certification, offering fundamental cloud education and AI training to the public in fixed locations. These centers specifically target new‑to‑tech learners, career‑changers, students, and community organizations, making cloud and AI education accessible to all. Through classroom instruction and interactive experiences, Skills Centers guide learners toward industry certifications, continued learning through AWS, and connections with the broader cloud community to support their career development journey.
Key Responsibilities
Define and execute the global strategic vision for AWS Skills Centers, aligned with AWS's broader T&C Future Builder Program goals
Develop scalable frameworks for Skills Center expansion through partner sponsorships and collaborations
Create and maintain strategic relationships with key external stakeholders, including government officials, educational institutions, and community leaders
Create and maintain strategic relationships with key internal stakeholders, including AWS T&C, AWS Public Sector, AWS Social Responsibility & Impact, and other Amazon teams
Drive innovation in skills training delivery, particularly in cloud computing and AI technologies
Lead operational oversight of multiple AWS Skills Centers, ensuring consistent delivery of high‑quality training experiences
Establish and maintain operational standards, KPIs, and success metrics across all locations
Drive continuous improvement initiatives to enhance program effectiveness and operational efficiency
Manage complex budgets and resource allocation across multiple sites
Lead and develop a diverse team including site leaders, technical trainers, and technical program managers
Foster a culture of innovation, learning, and operational excellence
Drive talent acquisition and development strategies for Skills Center staff
Ensure alignment between team goals and broader AWS objectives
Guide the development and implementation of training curricula and programs
Oversee the integration of new technologies and training methodologies
Lead the strategy for cloud and GenAI experience spaces within Skills Centers
Drive initiatives to measure and improve program impact and outcomes
Develop and maintain relationships with key AWS stakeholders and leadership
Create partnership frameworks for Skills Center expansion
Engage with community leaders and organizations to ensure programs meet local needs
Represent AWS Skills Centers in public forums and industry events
About the Team AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Basic Qualifications
12+ years of product or program management, product marketing, business development, or technology experience
6+ years of team management experience
Experience owning and driving roadmap strategy and definition
Experience with end‑to‑end product delivery
Bachelor's degree or equivalent experience
Preferred Qualifications
Experience engaging and influencing senior executives
Experience owning feature delivery and tradeoffs of a product
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $160,300/year in our lowest geographic market up to $265,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Key Responsibilities
Define and execute the global strategic vision for AWS Skills Centers, aligned with AWS's broader T&C Future Builder Program goals
Develop scalable frameworks for Skills Center expansion through partner sponsorships and collaborations
Create and maintain strategic relationships with key external stakeholders, including government officials, educational institutions, and community leaders
Create and maintain strategic relationships with key internal stakeholders, including AWS T&C, AWS Public Sector, AWS Social Responsibility & Impact, and other Amazon teams
Drive innovation in skills training delivery, particularly in cloud computing and AI technologies
Lead operational oversight of multiple AWS Skills Centers, ensuring consistent delivery of high‑quality training experiences
Establish and maintain operational standards, KPIs, and success metrics across all locations
Drive continuous improvement initiatives to enhance program effectiveness and operational efficiency
Manage complex budgets and resource allocation across multiple sites
Lead and develop a diverse team including site leaders, technical trainers, and technical program managers
Foster a culture of innovation, learning, and operational excellence
Drive talent acquisition and development strategies for Skills Center staff
Ensure alignment between team goals and broader AWS objectives
Guide the development and implementation of training curricula and programs
Oversee the integration of new technologies and training methodologies
Lead the strategy for cloud and GenAI experience spaces within Skills Centers
Drive initiatives to measure and improve program impact and outcomes
Develop and maintain relationships with key AWS stakeholders and leadership
Create partnership frameworks for Skills Center expansion
Engage with community leaders and organizations to ensure programs meet local needs
Represent AWS Skills Centers in public forums and industry events
About the Team AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Basic Qualifications
12+ years of product or program management, product marketing, business development, or technology experience
6+ years of team management experience
Experience owning and driving roadmap strategy and definition
Experience with end‑to‑end product delivery
Bachelor's degree or equivalent experience
Preferred Qualifications
Experience engaging and influencing senior executives
Experience owning feature delivery and tradeoffs of a product
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $160,300/year in our lowest geographic market up to $265,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
#J-18808-Ljbffr