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Amazon

Principal Product Manager - Tech, Applied AI Solutions, Applied AI Acceleration

Amazon, Seattle, Washington, us, 98127

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Principal Product Manager - Tech, Applied AI Solutions, Applied AI Acceleration Solutions Architecture Job ID: 3104503 | Amazon Web Services, Inc.

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end‑to‑end go‑to‑market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Are you passionate about transforming how specialist expertise is delivered at scale through AI? Do you want to lead the development of innovative AI solutions that help customers make informed decisions faster? This is a highly visible role that will shape the future of how AWS scales expertise through AI innovation.

As a Principal Product Manager within the Applied AI Solutions team, you will lead the strategic vision and execution of an AI‑powered specialist experience that scales AWS expertise across our global organization. In this role, you will work with Applied AI specialist teams to transform deep domain knowledge into AI‑ready assets that deliver immediate value to customers, partners, and field teams. Your work will be showcased at major events like re:Invent and will serve as a blueprint for how AWS scales expertise through AI.

You will own the end‑to‑end product experience, from knowledge management infrastructure to delivery mechanisms, ensuring we maintain high standards for accuracy and customer trust. Working cross‑functionally with leaders across the Worldwide Specialist Organization and Applied AI services teams, you will define the strategic roadmap for how we scale specialist expertise through AI while maintaining Amazon's high bar for customer experience. This role offers the unique opportunity to pioneer new approaches to knowledge scaling that will impact AWS's ability to serve customers at global scale.

Key Job Responsibilities

Define and execute strategic vision for the experience, owning the long‑term roadmap across multiple phases of deployment

Lead the development of knowledge management strategies that effectively transform specialist expertise

Drive product requirements and priorities for technical features, ensuring alignment with customer needs and business goals

Collaborate with Knowledge Champions to establish mechanisms for maintaining knowledge accuracy and relevance

Own success metrics and create mechanisms to measure adoption, efficacy, and business impact

Partner with legal and security teams to ensure compliance with AppSec, privacy, and data classification requirements

Build consensus across multiple stakeholder groups, including specialists, field teams, and service teams

A Day in the Life

Partner with Knowledge Champions to capture and transform specialist expertise into AI‑ready assets

Lead cross‑functional teams to define and execute on product roadmap milestones

Analyze customer feedback and usage metrics to drive product improvements

Collaborate with engineering teams to ensure technical feasibility and scalability

Present product strategy and progress to senior leadership

Work with field teams to understand their needs and validate solution effectiveness

Basic Qualifications

7+ years of experience as a Technical Product Manager

Experience delivering large‑scale SaaS, PaaS, or LaaS products with full product lifecycle responsibility

Bachelor's degree in Computer Science, Engineering, or related field

Experience building complex software systems successfully delivered to customers

Experience developing, deploying, and managing AI products at scale

Preferred Qualifications

Experience interfacing with customers (Enterprise, SMB, and Startups) and converting requirements into high‑level architecture solutions

7+ years of successful technology product work from ideation through launch

Experience building cross‑functional partnerships and influencing stakeholders without direct reporting relationships

Experience with agile or other program management methodologies

Experience managing and deploying ML products and AI/ML technologies

Excellence in strategic communication, including writing PRFAQs and presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $163,000/year in our lowest geographic market up to $281,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical, financial, and other benefits.

Posted:

October 28, 2025

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