FourKites, Inc.
FourKites is the #1 supply chain visibility platform, extending visibility beyond transportation into yards, warehouses, stores and more. We help the world's largest companies reduce operating costs, improve on-time performance, and strengthen customer relationships. Trusted by over 1,200 of the world’s most recognized brands, FourKites is revolutionizing supply chain management.
We're seeking an innovative Agentic AI Product Manager to join our product team in Chennai and drive the next generation of our AI-powered Digital Workers. You'll be at the forefront of developing autonomous AI agents that transform supply chain operations, working on products like FIN AI assistant, Tracy (our Track & Trace AI agent) and Sam (our Supplier Collaboration AI agent), while conceptualizing and building new digital workers that can learn, collaborate, and automate complex supply chain workflows.
What you’ll be doing:
Define and execute the product roadmap for agentic AI solutions within FourKites' Intelligent Control Tower
Collaborate with leadership to align AI agent development with company's shift from software-as-a-service to service-as-software
Identify new opportunities for AI agents across supply chain domains (procurement, inventory, customer service, logistics)
Develop business cases for new digital workers that can automate 60-80% of routine supply chain tasks
AI Agent Development & Management
Lead the end-to-end product lifecycle for autonomous AI agents from concept to launch
Define agent capabilities, learning mechanisms, and collaboration frameworks between multiple AI workers
Establish metrics for agent performance, including automation rates, accuracy, and business impact
Work with engineering to implement continuous learning systems that improve agent capabilities over time
Cross-functional Leadership
Partner with engineering teams to translate complex supply chain workflows into autonomous agent behaviors
Collaborate with data science teams to leverage FourKites' 3.2M daily supply chain events for agent training
Work with customer success to gather feedback and iterate on agent performance
Coordinate with sales and marketing to position AI agents as competitive differentiators
Engage directly with enterprise customers to understand pain points in supply chain operations
Conduct user research to identify tasks suitable for AI automation vs. human expertise
Define success metrics aligned with customer outcomes (OTIF improvement, cost reduction, efficiency gains)
Present product vision and roadmap to customers at events like FourKites Summit
Technical Product Management
Create detailed product requirements for agentic AI systems including reasoning capabilities, decision trees, and action frameworks
Define APIs and integration points for AI agents to interact with existing supply chain systems
Establish guardrails and governance frameworks for autonomous decision-making
Work with security teams to ensure enterprise-grade data protection for AI operations
Who you are: Experience
4-6 years of product management experience, with at least 2 years focused on AI/ML products
Proven track record of shipping AI-powered products in enterprise B2B environments
Experience with autonomous systems, conversational AI, or intelligent automation preferred
Understanding of supply chain operations, logistics, or procurement is a strong plus
Technical Skills
Strong understanding of AI/ML concepts including LLMs, reinforcement learning, and multi-agent systems
Familiarity with agentic AI frameworks and autonomous decision-making systems
Ability to work with technical teams on API design and system architecture
Experience with data-driven product development and A/B testing methodologies
Business & Leadership Skills
Excellent analytical skills with ability to translate complex technical concepts for business stakeholders
Strong communication skills for presenting to customers, executives, and technical teams
Data-driven mindset with experience in defining and tracking product metrics
Ability to manage multiple stakeholder priorities in a fast-paced environment
Education
Bachelor's degree in Computer Science, Engineering, or related technical field
MBA or advanced degree in AI/ML is a plus
What Makes You Stand Out
Experience building products that combine real-time data processing with AI decision-making
Knowledge of supply chain management systems (TMS, WMS, ERP)
Background in building B2B SaaS products for enterprise customers
Experience with digital twin technology or real-time visibility platforms
Contributions to AI/ML communities through papers, talks, or open source projects
Understanding of domain-specific AI agents vs. general-purpose AI assistants
Why Join FourKites?
Innovation Leadership: Opportunity to pioneer AI-powered supply chain solutions that impact millions of shipments and inventory decisions globally
Technical Excellence: Work with world-class engineering, data science, and AI teams using the latest technologies
Market Impact: Shape the future of supply chain visibility in a rapidly growing market with massive customer adoption
Professional Growth: Continuous learning opportunities in AI/ML, supply chain technology, and product management best practices
Global Reach: Collaborate with diverse teams across multiple time zones serving Fortune 500 customers worldwide
Who we are FourKites® is , the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer (edited)
Working at FourKites
5 global recharge days, in addition to standard holidays
A hybrid, flexible approach to work
Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others
Opportunities throughout the year to learn and celebrate diversity
Access to leading AI tools and foundation models, with freedom to experiment and find creative ways to be more effective in your role
#J-18808-Ljbffr
We're seeking an innovative Agentic AI Product Manager to join our product team in Chennai and drive the next generation of our AI-powered Digital Workers. You'll be at the forefront of developing autonomous AI agents that transform supply chain operations, working on products like FIN AI assistant, Tracy (our Track & Trace AI agent) and Sam (our Supplier Collaboration AI agent), while conceptualizing and building new digital workers that can learn, collaborate, and automate complex supply chain workflows.
What you’ll be doing:
Define and execute the product roadmap for agentic AI solutions within FourKites' Intelligent Control Tower
Collaborate with leadership to align AI agent development with company's shift from software-as-a-service to service-as-software
Identify new opportunities for AI agents across supply chain domains (procurement, inventory, customer service, logistics)
Develop business cases for new digital workers that can automate 60-80% of routine supply chain tasks
AI Agent Development & Management
Lead the end-to-end product lifecycle for autonomous AI agents from concept to launch
Define agent capabilities, learning mechanisms, and collaboration frameworks between multiple AI workers
Establish metrics for agent performance, including automation rates, accuracy, and business impact
Work with engineering to implement continuous learning systems that improve agent capabilities over time
Cross-functional Leadership
Partner with engineering teams to translate complex supply chain workflows into autonomous agent behaviors
Collaborate with data science teams to leverage FourKites' 3.2M daily supply chain events for agent training
Work with customer success to gather feedback and iterate on agent performance
Coordinate with sales and marketing to position AI agents as competitive differentiators
Engage directly with enterprise customers to understand pain points in supply chain operations
Conduct user research to identify tasks suitable for AI automation vs. human expertise
Define success metrics aligned with customer outcomes (OTIF improvement, cost reduction, efficiency gains)
Present product vision and roadmap to customers at events like FourKites Summit
Technical Product Management
Create detailed product requirements for agentic AI systems including reasoning capabilities, decision trees, and action frameworks
Define APIs and integration points for AI agents to interact with existing supply chain systems
Establish guardrails and governance frameworks for autonomous decision-making
Work with security teams to ensure enterprise-grade data protection for AI operations
Who you are: Experience
4-6 years of product management experience, with at least 2 years focused on AI/ML products
Proven track record of shipping AI-powered products in enterprise B2B environments
Experience with autonomous systems, conversational AI, or intelligent automation preferred
Understanding of supply chain operations, logistics, or procurement is a strong plus
Technical Skills
Strong understanding of AI/ML concepts including LLMs, reinforcement learning, and multi-agent systems
Familiarity with agentic AI frameworks and autonomous decision-making systems
Ability to work with technical teams on API design and system architecture
Experience with data-driven product development and A/B testing methodologies
Business & Leadership Skills
Excellent analytical skills with ability to translate complex technical concepts for business stakeholders
Strong communication skills for presenting to customers, executives, and technical teams
Data-driven mindset with experience in defining and tracking product metrics
Ability to manage multiple stakeholder priorities in a fast-paced environment
Education
Bachelor's degree in Computer Science, Engineering, or related technical field
MBA or advanced degree in AI/ML is a plus
What Makes You Stand Out
Experience building products that combine real-time data processing with AI decision-making
Knowledge of supply chain management systems (TMS, WMS, ERP)
Background in building B2B SaaS products for enterprise customers
Experience with digital twin technology or real-time visibility platforms
Contributions to AI/ML communities through papers, talks, or open source projects
Understanding of domain-specific AI agents vs. general-purpose AI assistants
Why Join FourKites?
Innovation Leadership: Opportunity to pioneer AI-powered supply chain solutions that impact millions of shipments and inventory decisions globally
Technical Excellence: Work with world-class engineering, data science, and AI teams using the latest technologies
Market Impact: Shape the future of supply chain visibility in a rapidly growing market with massive customer adoption
Professional Growth: Continuous learning opportunities in AI/ML, supply chain technology, and product management best practices
Global Reach: Collaborate with diverse teams across multiple time zones serving Fortune 500 customers worldwide
Who we are FourKites® is , the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer (edited)
Working at FourKites
5 global recharge days, in addition to standard holidays
A hybrid, flexible approach to work
Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others
Opportunities throughout the year to learn and celebrate diversity
Access to leading AI tools and foundation models, with freedom to experiment and find creative ways to be more effective in your role
#J-18808-Ljbffr