Citigroup Inc.
Part-Time Universal Banker (20 Hours), Bilingual English/Spanish Speaking Prefer
Citigroup Inc., Miami, Florida, us, 33222
The Universal Banker is an entry‑level position responsible for assisting in the execution of sales, product, or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and help increase sales to individual consumer clients.
Responsibilities
Assist in basic account opening for existing customers
Provide service delivery to internal/external customers to resolve account service issues
Execute financial transactions in accordance with bank policies and procedures
Refer opportunities to segment partners where appropriate
Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively
Support sales/service activities within the branch by participating in seminars, micronmarketing events, promotional campaigns, product initiatives, etc.
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
This job description provides a high-level review of the types of work performed. Other job‑related duties may be assigned as required.
Qualifications
1‑3 years of relevant experience
Previous Retail Banking or similar experience required
Consistently demonstrates clear and concise written and verbal communication skills
Bilingual English/Spanish speaking preferred
Education
High School diploma or equivalent
Compensation and Benefits Salary Range (Full Time): $41,600.00 – $53,830.00 per year. This range is prorated for part‑time hires based on hours worked. Hourly rate: $20.00 – $25.87. In addition to base salary, eligible employees may receive discretionary and formulaic incentive and retention awards. Comprehensive benefits include medical, dental, vision coverage; 401(k); life, accident and disability insurance; wellness programs; paid time off (vacation, sick leave, holidays).
Primary Location: Miami, Florida, United States
Time Type: Part Time
Job Family Group: Consumer Sales
Job Family: Branch Sales
Anticipated Posting Close Date: November 21, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and Know Your Rights poster.
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Responsibilities
Assist in basic account opening for existing customers
Provide service delivery to internal/external customers to resolve account service issues
Execute financial transactions in accordance with bank policies and procedures
Refer opportunities to segment partners where appropriate
Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively
Support sales/service activities within the branch by participating in seminars, micronmarketing events, promotional campaigns, product initiatives, etc.
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
This job description provides a high-level review of the types of work performed. Other job‑related duties may be assigned as required.
Qualifications
1‑3 years of relevant experience
Previous Retail Banking or similar experience required
Consistently demonstrates clear and concise written and verbal communication skills
Bilingual English/Spanish speaking preferred
Education
High School diploma or equivalent
Compensation and Benefits Salary Range (Full Time): $41,600.00 – $53,830.00 per year. This range is prorated for part‑time hires based on hours worked. Hourly rate: $20.00 – $25.87. In addition to base salary, eligible employees may receive discretionary and formulaic incentive and retention awards. Comprehensive benefits include medical, dental, vision coverage; 401(k); life, accident and disability insurance; wellness programs; paid time off (vacation, sick leave, holidays).
Primary Location: Miami, Florida, United States
Time Type: Part Time
Job Family Group: Consumer Sales
Job Family: Branch Sales
Anticipated Posting Close Date: November 21, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and Know Your Rights poster.
#J-18808-Ljbffr