Delta Air Lines, Inc.
How you'll help us Keep Climbing (overview & key responsibilities)
The Flight Operations Support Technical Writer is responsible for the standardization and quality of assigned technical, procedural and/or policy manuals.
Responsible for organizing, maintaining and communicating pilot policies and procedures, including time critical bulletins and sensitive security information
The Technical Writer maintains familiarity with relevant fleet issues and is responsible for processing and producing high-quality content as directed and coordinated through the Technical Writer – Team Lead
Interfaces directly with Delta fleet leadership and respective FAA designee for content/manual related issues.
Translates and distills input from subject matter experts into clear, highly readable, professionally formatted products
Authors bulletins and manual revisions for operating manuals, system description manuals, training manuals, checklists, emergency handbooks, and/or assorted guides for assigned fleet(s)
Solicits and receives continuous feedback for improvement from line pilots, instructors, and line check pilots, regulatory and technical professionals.
Researches and analyzes source documents and regulatory information (Federal Aviation Regulations, Airworthiness Directives, Notices of Proposed Rulemaking, etc.), manufacturer’s information (manual revisions, directives, alerts, etc.) and internal technical documentation
Responsible for the version control of manuals, documentation source control, and file management
The Technical Writer role contributes directly to the safe, on-time performance of the airline, and the achievement of Flight Operations objectives
Practices safety conscious behaviors in all processes and procedures.
This role is 30-40 hours per week
What you need to succeed (minimum qualifications)
Consistently prioritizes safety and security of self, others, and personal data.
Embraces a diverse set of people, thinking and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
One year of training related work experience
Ability to multi-task in fast-paced environments
Ability to work in both a team and independent environment
Must possess basic to intermediate skills in Microsoft Outlook and Word
What will give you a competitive edge (preferred qualifications)
Knowledge of Federal Aviation Regulations (FARs) and associated guidance
Previous airline experience
Basic to intermediate skills in Microsoft Visio, PowerPoint, and Excel
Basic to intermediate skills in Adobe FrameMaker or similar authoring platform
Experience using Content Management Systems (CMS)
Smartsheet proficiency
Experience using Adobe Acrobat
Benefits and Perks to Help You Keep Climbing
Space Available Personal Travel to include eligible dependent
Medical, Dental and Vision Plans available
Profit Sharing (for years 2023 forward)
401(k) match (following one year of service)
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
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Responsible for organizing, maintaining and communicating pilot policies and procedures, including time critical bulletins and sensitive security information
The Technical Writer maintains familiarity with relevant fleet issues and is responsible for processing and producing high-quality content as directed and coordinated through the Technical Writer – Team Lead
Interfaces directly with Delta fleet leadership and respective FAA designee for content/manual related issues.
Translates and distills input from subject matter experts into clear, highly readable, professionally formatted products
Authors bulletins and manual revisions for operating manuals, system description manuals, training manuals, checklists, emergency handbooks, and/or assorted guides for assigned fleet(s)
Solicits and receives continuous feedback for improvement from line pilots, instructors, and line check pilots, regulatory and technical professionals.
Researches and analyzes source documents and regulatory information (Federal Aviation Regulations, Airworthiness Directives, Notices of Proposed Rulemaking, etc.), manufacturer’s information (manual revisions, directives, alerts, etc.) and internal technical documentation
Responsible for the version control of manuals, documentation source control, and file management
The Technical Writer role contributes directly to the safe, on-time performance of the airline, and the achievement of Flight Operations objectives
Practices safety conscious behaviors in all processes and procedures.
This role is 30-40 hours per week
What you need to succeed (minimum qualifications)
Consistently prioritizes safety and security of self, others, and personal data.
Embraces a diverse set of people, thinking and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
One year of training related work experience
Ability to multi-task in fast-paced environments
Ability to work in both a team and independent environment
Must possess basic to intermediate skills in Microsoft Outlook and Word
What will give you a competitive edge (preferred qualifications)
Knowledge of Federal Aviation Regulations (FARs) and associated guidance
Previous airline experience
Basic to intermediate skills in Microsoft Visio, PowerPoint, and Excel
Basic to intermediate skills in Adobe FrameMaker or similar authoring platform
Experience using Content Management Systems (CMS)
Smartsheet proficiency
Experience using Adobe Acrobat
Benefits and Perks to Help You Keep Climbing
Space Available Personal Travel to include eligible dependent
Medical, Dental and Vision Plans available
Profit Sharing (for years 2023 forward)
401(k) match (following one year of service)
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
#J-18808-Ljbffr