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SyncroMSP

Senior DevOps Engineer

SyncroMSP, Phoenix, Arizona, United States, 85003

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At Syncro, our Vision is a world where

all

businesses thrive on enterprise‑grade digital platforms — empowering them to compete, innovate and grow without limits. We are looking for collaborative individuals with diverse perspectives who are willing to bring their authentic selves to a culture that prioritizes the employee and customer experiences. Core Values

At Syncro we believe that a strong, collaborative and inclusive culture performs better and provides a great working environment. Be Customer Obsessed:

Prioritize our customer’s success and drive value for them Innovate with Agility: Adapt, experiment, and take risks Deliver Results:

Operate with urgency, focus and accountability Collaborate Openly:

Inclusivity of people, ideas and information Operate with Integrity:

Do the right thing through transparency and fairness Celebrate the Wins:

Illuminate accomplishments and recognize one another Benefits Quick Overview

Pay Range:

$121,300 – $169,500 (target midpoint $145,000) Remote First:

We do work‑from‑home well; our team members operate globally. Equity Appreciation Program:

Syncro offers an equity program that everyone participates in. Unlimited PTO:

With a 2‑week annual minimum, take time when you need it. 401(k) Plan:

2.5% company match on your salary. Health Insurance:

Syncro covers 95% of the monthly premiums, with low deductibles and out‑of‑pocket costs. Parental Leave:

Up to 6 weeks paid parental leave. Ask us about our other benefits like pet insurance, flexible spending accounts, 100% employer‑paid short‑term disability, and ultra‑remote work. The Opportunity

We’re looking for a skilled Senior DevOps Engineer to join our fully remote team. You’ll report to the Engineering Manager and work with a small team of four engineers. The role involves designing, implementing, and maintaining our cutting‑edge cloud infrastructure. Roughly 60% of your time will focus on DevOps responsibilities (CI/CD pipelines and reliability) and 40% on hands‑on programming to enhance performance and bridge the gap between development and operations. Front‑End:

React, React Native Server:

Ruby on Rails, .NET, Phoenix (Elixir) CI/CD:

GitLab Infrastructure Management:

Terraform What You’ll Be Doing

Design, build, and maintain CI/CD pipelines for efficient software delivery. Improve our core application (C# and Ruby), enhancing thread safety, performance, and SQL queries. Lead the migration from AWS to Azure. Implement and uphold security best practices across the platform. Enhance observability, availability, and containerization strategies. Mentor other engineers on secure use of the platform and its tools. Participate in low‑frequency on‑call rotations (typically one week every 4–6 weeks). Ensure the infrastructure meets scalability, reliability, and high‑availability needs. Key Projects You'll Tackle

Performance & Scalability:

Implement Karpenter for autoscaling, migrate web servers from Unicorn to Puma, adopt YJIT for Ruby. Cost Optimization:

Optimize cloud resource costs post‑migration. Enhanced Monitoring:

Deploy next‑generation monitoring and observability solutions. Azure Security:

Strengthen Azure environment security posture. Must Have Skills

At least 5 years of DevOps engineering experience with a focus on cloud infrastructure and automation. Minimum 2 years of Kubernetes production experience. Strong programming proficiency; preferred C# or Ruby. Solid relational database knowledge (PostgreSQL preferred) and SQL query optimization. Infrastructure-as-Code expertise with Terraform. Deep knowledge of at least one major cloud platform (Azure preferred). Experience with Azure compute services (Virtual Machines, AKS, Functions). Understanding of Azure storage, networking, and security tools (Blob, VNet, Load Balancers, Security Center, Key Vault, Azure AD). CI/CD pipeline design with GitLab CI, GitHub Actions, Jenkins, etc. Strong Linux shell scripting (Bash) skills. Monitoring and observability experience with Prometheus, Grafana, NewRelic, ELK stack. NGINX experience as a web server, reverse proxy, or load balancer. Excellent problem‑solving and proactive remote communication. Preferred Qualifications

Bachelor’s degree in Computer Science, Engineering, or equivalent experience. Microsoft certifications (Azure DevOps Engineer Expert, Azure Administrator Associate) or CKA. Experience with application security tooling (SAST/DAST) in a cloud environment. Prior experience with AWS and Azure, especially during migrations. Familiarity with Cloudflare network tools. Interview Process

Initial Zoom call with HR Technical assessment Executive interview AI Usage Policy for Interviews

Use AI tools for interview preparation, but all answers during live interviews must come directly from you. We value honesty, real experience, and genuine communication. Company Details

Syncro is a B2B SaaS company serving the Managed Services Provider (MSP) industry, enabling partners to thrive through operational excellence. We’re a collaborative, creative team, and we prioritize operational efficiency. Syncro is an equal‑opportunity employer. We are committed to creating an inclusive environment where all employees can thrive and do their best work, free from discrimination and harassment.

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