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Maker’s Pride, LLC

Quality Supervisor

Maker’s Pride, LLC, Bolingbrook, Illinois, United States, 60440

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Bolingbrook, 1100 Remington Blvd, Bolingbrook, Illinois, United States of America

Job Description Posted Thursday, October 23, 2025 at 5:00 AM

Job Summary:

Responsible for leading and representing Quality on the plant floor and provide direction to maintain the Quality Assurance systems in place. Aids in managing facility internal audits, compliance to GFSI‑customer‑regulatory requirements, coaching‑teaching‑mentoring QA staff, and supporting continuous improvement activities in the plant.

Job Duties:

Duties may include, but are not limited to the following:

Lead GFSI initiatives and serve as back up the QA/Sr.QA Manager for all things Food Safety & Quality

Ensure preparation and compliance of all Quality Systems material and information often utilized in audits

Participate and at times lead the audits with companies, agencies and auditors for the site team

Perform & maintain risk assessments for new materials coming into the facility

Execute and lead RCA‑CAPAs in accordance with corporate and site policies

Investigate consumer complaints and monitor corrective action effectiveness

Maintain and monitor the Quality Notification (QN) or similar supplier incident system to close out

Generate‑Review‑Close Incident Reports as related to FSQA

Coach‑Teach‑Mentor QA Staff to help build contingency plan bench strength

May be required to maintain staffing schedules and provide feedback for QA Staff performance reviews

Aid in management of commercialization projects from a quality perspective to assure specifications are met

Advise commercialization and production teams on process specifications, process capabilities, and customer requirements to include recipe and sensory

Be able to perform Mock Recall / Trace exercises as required

Oversee Document & Record Control programs as they pertain to FSQA

Support QA Manager and commercialization teams in integrating customer and compliance requirements into internal specifications

Actively participate in the Makers Pride Production System activities (Drumbeat, Weekly KPI, Tiered Auditing, etc.)

Participate in sensory and/or product evaluation tests as required by site

May serve as primary Quality liaison on test, proof of concept, and initial production runs

May serve as primary resource to track action items developed via test runs through closure

Aid in monitoring Sanitation activities including, but not limited to verification of MSS, PEM and non‑PEM swabbing, and Pre‑Operational inspection

Coordinate QA and Production training related to FSQA requirements and initiatives

Off‑shift training, performance verification, and plant‑based meeting participation

Perform other duties as assigned

Knowledge of:

Knowledge and experience with SAP preferred

Basic RCA and CAPA tools

Skilled in:

Influencing Quality Culture behaviors

Ability to:

Communicate effectively both verbally and in writing

Recognize food safety & quality gaps and provide a plan to address

Manage multiple projects at a time

Investigate complaints and incidents with minimal oversight

Influence Quality Culture behaviors

Work collaboratively with all departments

Must be accurate and detail‑oriented

Ability to work with minimal supervision and at times independently

Proficiency in:

High school level math

Frequent production environment exposure which includes noise, dust, heat, cold, moving machinery, forklifts, and slippery floors

Ability to work in hot or cold temperatures dependent upon site (Bakery vs Fresh)

Communicate in English both written and verbal

Handle daily employee issues

Travel up to 10% is possible

Physical Requirements:

Reaching with hands and arms throughout shift

Ability to use hands and fingers

Ability to see, hear and talk

Employee frequently required to sit

Occasionally required to walk, climb and/or balance

Ability to lift and carry up to 20 lbs.

Walk up to 400 yards to work and break areas

Minimum Qualifications:

College degree preferred or equivalent work experience.

SQF or BRC certification a plus.

3-5 years of related work experience, including experience supervising and leading a quality/food safety staff in a food/pharma manufacturing environment

Proficient in MS Office applications such as Word, Excel and PowerPoint

Sponsorship for work authorization is not available for this position. It is the candidate’s responsibility to ensure they are legally authorized to work in the location to which they apply.

The pay range for this full‑time, salaried position is $58,962 to $88,444/year. Individual base pay depends on work location and additional factors such as experience, job‑related skills, and relevant education or training. The position is eligible for a discretionary annual incentive based on company and individual performance. We offer a comprehensive benefits package including health, dental, 401k and wellness benefits beginning on the first day of employment.

This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location.

Safety & Environmental:

Employee shall follow factory safety & environmental objectives and targets; follow the plant safety rules, report incidents and near misses immediately, maintain compliance with regulations, and take personal ownership of the Safety in their area – to include the safety of visitors and contractors. The employee will also act to reduce negative environmental impacts by conserving paper, electricity, water and will also recycle all appropriate materials.

Maker's Pride is an Equal Opportunity Employer.

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