KPMG US
Lead Engineer I, ITOM– Discovery & Service Mapping
KPMG US, Lincoln, Nebraska, United States, 68511
Lead Engineer I, ITOM– Discovery & Service Mapping
Join KPMG US, a firm known for audit, tax and advisory services that delivers real results for its clients. KPMG is currently seeking a Lead Engineer I, ITOM–Discovery and Service Mapping to join our Digital Nexus technology organization. This is a hybrid work opportunity.
Responsibilities
Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services.
Host Discovery workshops and design work sessions to obtain requirements clarity regarding added technology components and how current settings support Discovery capabilities for newly onboarded technologies.
Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors; troubleshoot MID Servers.
Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies such as Identification Reconciliation Engine (IRE).
Lead the build‑out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation.
Perform regular health checks and operational reviews of Service Maps and Discovery error trackers to identify incomplete mappings, broken dependencies, or other discrepancies requiring remediation.
Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment.
Qualifications
Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations.
Bachelor’s degree from an accredited college or university (preferred).
Deep functional and technical knowledge of data services, including integration with third‑party sources (SCCM, JAMF, SolarWinds), and familiarity with cloud infrastructure (AWS, Azure, GCP).
Experience with Identification Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance).
Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB.
Strong organizational skills and ability to work on multiple projects simultaneously.
Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity.
No sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT, or any other employment‑based visa.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
General Business
KPMG offers a comprehensive compensation and benefits package that includes medical, dental, vision, disability, life insurance, 401(k), and personal well‑being benefits. Benefits are based on eligibility and the availability of benefits may vary by location and job classification.
KPMG is an equal‑opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable laws.
Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity. No sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visa.
In compliance with the California Fair Chance Act, Los Angeles County applicants are considered for employment qualified applicants with arrest and conviction records. Qualified applicants will be evaluated in the same manner as all other applicants and will be given equal consideration for employment, regardless of their criminal history.
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Responsibilities
Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services.
Host Discovery workshops and design work sessions to obtain requirements clarity regarding added technology components and how current settings support Discovery capabilities for newly onboarded technologies.
Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors; troubleshoot MID Servers.
Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies such as Identification Reconciliation Engine (IRE).
Lead the build‑out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation.
Perform regular health checks and operational reviews of Service Maps and Discovery error trackers to identify incomplete mappings, broken dependencies, or other discrepancies requiring remediation.
Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment.
Qualifications
Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations.
Bachelor’s degree from an accredited college or university (preferred).
Deep functional and technical knowledge of data services, including integration with third‑party sources (SCCM, JAMF, SolarWinds), and familiarity with cloud infrastructure (AWS, Azure, GCP).
Experience with Identification Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance).
Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB.
Strong organizational skills and ability to work on multiple projects simultaneously.
Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity.
No sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT, or any other employment‑based visa.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
General Business
KPMG offers a comprehensive compensation and benefits package that includes medical, dental, vision, disability, life insurance, 401(k), and personal well‑being benefits. Benefits are based on eligibility and the availability of benefits may vary by location and job classification.
KPMG is an equal‑opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable laws.
Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity. No sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visa.
In compliance with the California Fair Chance Act, Los Angeles County applicants are considered for employment qualified applicants with arrest and conviction records. Qualified applicants will be evaluated in the same manner as all other applicants and will be given equal consideration for employment, regardless of their criminal history.
#J-18808-Ljbffr