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Addus Homecare

Home Care Service Coordinator (Part Time)

Addus Homecare, Palo Alto, California, United States, 94306

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Ready to make a real impact? Join Addus/Arcadia HomeCare and help older adults and individuals with disabilities live safely and independently at home!

We’re looking for a

driven, organized, and compassionate Service Coordinator

to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You’ll be the go-to problem solver—juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment!

Hours: Part time

24 hours per week

Location:

Arcadia Home Care & Staffing 611 Gateway Blvd Ste. 120 Office 230

South San Francisco, CA 94080

Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

At Addus we offer our team the best:

Medical, Dental and Vision Benefits

Monthly Bonus

Daily Pay Option

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Essential Duties:

Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.

Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted.

Contacts care providers and clients to provide service updates

Conducts monthly client wellness calls and conducts home visits as required

Provides thorough, complete follow-through on escalated client complaints and theft claims

Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines

Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter

Maintains a high degree of confidentiality at all times due to access to sensitive information

Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency

Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements

Abides by all regulations, policies, procedures and standards

Answering telephones

Assisting staff

Greeting visitors

Filing/scanning and preparing report

File reviews

Data Entry

Special projects

Position Requirements & Competencies:

Must have high school diploma or equivalent.

3 to 5 years of Industry experience required

Interpersonal, organizational and communication skills.

Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.

Must have DL to complete in home supervisory visits

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 9658 to 334-518-4376.

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