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Noblesoft Technologies

Backup and Storage SME/Lead

Noblesoft Technologies, Trenton, New Jersey, United States

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Backup and Storage- Netbackup & Netapp Location:

Princeton, NJ – Onsite

Key Responsibilities

Serve as a technical point of contact for customer-facing escalations and infrastructure planning.

Engage with application, database, virtualization, and cloud teams to gather requirements and align infrastructure solutions.

Participate in customer meetings to understand pain points and translate them into technical improvements.

Provide clear, proactive communication on issue status, root cause analysis (RCA), and preventive recommendations.

Collaborate with vendors (Dell, NetApp, Veritas, Rubrik, Commvault) for projects and escalated support.

Act as an escalation point for complex storage and backup incidents.

Perform performance tuning, capacity forecasting, and root cause analysis.

Create and maintain documentation: architecture diagrams, SOPs, configuration guides.

Familiar with monitoring tools – NetBackup OpsCenter, Rubrik Reports, CloudIQ, OnCommand.

Follow ITIL processes for incident, change, and problem management.

Strong analytical and troubleshooting skills.

Effective communication and collaboration with cross‑functional teams.

Ability to manage and prioritize multiple high‑impact issues simultaneously.

Skills Required Storage

Configure, provision, and manage storage across Dell PowerStore, Powermax, and NetApp FAS/AFF/FSXn platforms.

Implement and manage LUNs, volumes, exports, and replication (SnapMirror, SnapVault).

Perform advanced troubleshooting and RCA of storage issues (I/O latency, disk failure, zoning errors).

Manage Brocade SAN switches – zoning, port troubleshooting, ISL setup, firmware upgrades.

Plan and execute storage migrations, firmware upgrades, and DR rehearsals.

Manage NetApp features like FlexVol, Flex Group, SnapMirror, CIFS/NFS share configurations.

Backup

Administer CommVault and Veritas NetBackup (Master/Media server, policies, catalog management, MSDP, AIR). Understanding of NBITA is a plus.

Configure and manage Rubrik CDM – SLA domains, cloud archival. Good understanding of indexing and replication for DR.

Troubleshoot failed backups/restores, ensure compliance with RTO/RPO and DR tests.

Automate and optimize backup tasks using scripting (e.g., PowerShell, Python).

Integrate backup systems with virtualization and cloud platforms (VMware, AWS).

Perform regular health checks and backup success/failure reporting.

Experience in Storage and Backup

8+ years in NetBackup with Dell Data Domain administration (policy tuning, restores, cloud storage configuration).

2+ years in Rubrik CDM – VM/NAS backups, SLA domains, replication and archival.

Hands‑on experience with Commvault Backup Systems.

5+ years hands‑on experience with Dell EMC PowerStore, Powermax.

4+ years with NetApp ONTAP, SnapMirror, and CIFS/NFS architecture.

Strong Brocade SAN fabric knowledge – zoning, monitoring, CLI troubleshooting.

Seniority Level Mid‑Senior level

Employment Type Contract

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