Greystar
Lead Concierge - Downtown Seattle High Rise
About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Job Description Summary
Greystar is growing! We have an upcoming opportunity as a Lead Concierge for a 500+ unit High‑Rise in downtown Seattle and are currently interviewing qualified applicants.
Job Description
Greets prospects and residents as they enter the office/ leasing area, ensuring that they are comfortable while they wait to speak with a team member.
Monitors guest traffic.
Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request callbacks as necessary.
Assists residents with checking in/out of luggage carts.
Monitors parking garage for team members and vendors.
Monitors fire alarm panel and security cameras.
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
Keeps a daily log of events and community security status. Reports any concerns to management.
Maintains tracking logs for equipment rentals, dry‑cleaning services, and/or other services provided by the community.
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
Books freight elevator for move‑in, move‑out and furniture deliveries.
Hourly Range
$27.00 - $32.00
Additional Compensation
Corporate Positions: eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Generous Paid Time off – 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires (and additional vacation accrued with tenure). Birthday off after 1 year of service.
Onsite housing discount at Greystar‑managed communities subject to discount and unit availability.
6‑Week Paid Sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance and legal plans.
Charitable giving program and benefits.
For union and prevailing wage roles, compensation and benefits may vary due to local agreements.
Greystar will consider qualified applicants with arrest and conviction records.
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Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Job Description Summary
Greystar is growing! We have an upcoming opportunity as a Lead Concierge for a 500+ unit High‑Rise in downtown Seattle and are currently interviewing qualified applicants.
Job Description
Greets prospects and residents as they enter the office/ leasing area, ensuring that they are comfortable while they wait to speak with a team member.
Monitors guest traffic.
Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request callbacks as necessary.
Assists residents with checking in/out of luggage carts.
Monitors parking garage for team members and vendors.
Monitors fire alarm panel and security cameras.
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
Keeps a daily log of events and community security status. Reports any concerns to management.
Maintains tracking logs for equipment rentals, dry‑cleaning services, and/or other services provided by the community.
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
Books freight elevator for move‑in, move‑out and furniture deliveries.
Hourly Range
$27.00 - $32.00
Additional Compensation
Corporate Positions: eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Generous Paid Time off – 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires (and additional vacation accrued with tenure). Birthday off after 1 year of service.
Onsite housing discount at Greystar‑managed communities subject to discount and unit availability.
6‑Week Paid Sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance and legal plans.
Charitable giving program and benefits.
For union and prevailing wage roles, compensation and benefits may vary due to local agreements.
Greystar will consider qualified applicants with arrest and conviction records.
#J-18808-Ljbffr