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Elastic

Vice President Americas Services

Elastic, New York, New York, us, 10261

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Overview

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Vice President Americas Services

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Elastic . Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. This is a leadership role reporting to the Global VP of Services. You’ll lead and inspire a team driving services sales and delivery to help customers realize the full power of Elastic in the Americas. What You’ll Be Doing

Lead, inspire, and scale a high-performing team of Services leaders across the Americas Define and execute a bold regional strategy aligned with our global vision Drive operational excellence while translating strategy into measurable results Track key metrics to maximize customer satisfaction, retention, and impact Foster a culture of innovation, collaboration, and continuous improvement Represent Elastic Services with credibility and influence to leadership, customers, and cross-functional partners Travel as needed to engage with customers and support regional initiatives What You Bring

2nd or 3rd line leadership experience leading large services teams in a software company with multi-billion dollar revenues Proven success leading large, dynamic teams in SaaS or high-growth software companies 12+ years in Professional Services or customer-facing services organizations Strong executive presence, with exceptional influencing, presentation, and business insight skills High integrity, authenticity, and humility Track record of building, scaling, and developing high-performing teams Experience designing and scaling services offerings that drive business growth Comfort engaging with executive sponsors and delivering impactful customer outcomes Strategic mentality with operational excellence and attention to detail Compensation and Benefits

Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle, WA; Los Angeles, CA; the San Francisco Bay Area, CA; and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic’s stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $359,900—$569,250 USD The typical starting salary range for this role in the select locations listed above is: $359,900—$569,250 USD Additional Information

Elastic is an equal opportunity employer and is committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender identity or perception, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state, or local law. We welcome individuals with disabilities and strive to create an accessible and inclusive experience. To request an accommodation during the application or recruiting process, please email candidate_accessibility@elastic.co. We will reply within 24 business hours of submission. Please see our Privacy Statement for details. Seniority level: Not Applicable • Employment type: Full-time • Job function: Business Development and Sales • Industries: Technology, Information and Internet

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