Elastic
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What Is The Role Are you a visionary leader ready to make a big impact? Elastic is seeking a dynamic VP of Services to lead our Americas organization. Reporting to the Global VP of Services, you’ll lead and inspire a team driving services sales and delivery to help customers realize the full power of Elastic.
As an Elastic VP of Professional Services, you will work with the Consulting Services team to service our global customer base on billable projects. Our customers include Fortune 100 companies, startups, government entities, and nonprofits researching some of the world’s most interesting and complex search problems. The consulting team assists customers in the use of our products toward these efforts. The VP of Professional Services will be a customer-facing role for leading our consulting team, developing new business in the region, meeting financial targets, and building strong relationships both within Elastic and with our customers and partners.
This is your chance to shape the future of Elastic Services in the Americas, scale a high-performing team, and ensure customers achieve extraordinary outcomes. If you thrive in high-growth SaaS environments and love building teams that deliver real impact, we want to hear from you!
What You’ll Be Doing
Lead, inspire, and scale a high-performing team of Services leaders across the Americas
Define and execute a bold regional strategy aligned with our global vision
Drive operational excellence while translating strategy into measurable results
Track key metrics to maximize customer satisfaction, retention, and impact
Foster a culture of innovation, collaboration, and continuous improvement
Represent Elastic Services with credibility and influence to leadership, customers, and cross-functional partners
Travel as needed to engage with customers and support regional initiatives
What You Bring
2nd or 3rd line leadership experience leading large services teams in a software company with multi-billion dollar revenues
Proven success leading large, dynamic teams in SaaS or high-growth software companies
12+ years in Professional Services or customer-facing services organizations
Strong executive presence, with exceptional influencing, presentation, and business insight skills
High integrity, authenticity, and humility
Track record of building, scaling, and developing high-performing teams
Experience designing and scaling services offerings that drive business growth
Comfort engaging with executive sponsors and delivering impactful customer outcomes
Strategic mentality with operational excellence and attention to detail
Join Elastic and be part of a team that powers customers to achieve more with our solutions every day.
Compensation and Benefits Compensation for this role is in the form of base salary. The role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle, WA; Los Angeles, CA; the San Francisco Bay Area, CA; and the New York City Metro Area), an alternate range may apply as specified. The ranges may be adjusted in the future.
An employee’s position within the salary range will be based on factors including education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic also offers stock participation and a 401k with company match up to 6% of eligible earnings, along with other benefits focused on employee well-being.
The typical starting salary range for this role is:
$359,900—$569,250 USD .
The typical starting salary range for this role in select locations is:
$359,900—$569,250 USD .
Additional Information Elastic is an equal opportunity employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by law. We provide accommodations during the application process upon request at candidate_accessibility@elastic.co. For privacy and rights information, please see our Privacy Statement.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all. If you require an accommodation during the application or recruiting process, please email candidate_accessibility@elastic.co. We will respond within 24 business hours of submission.
We also include information about employee rights under federal employment laws and posters such as FMLA, EEO, EPPA, and related notices.
Elasticsearch encryption software may be subject to export controls. If you are located in or a national of restricted countries or regions, an export license may be required as a condition of employment. National origin does not affect eligibility for employment. See our Privacy Statement for more information.
We are an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. If you require an accommodation during the application process, contact candidate_accessibility@elastic.co. We will respond within 24 business hours. See our Privacy Statement for more information.
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What Is The Role Are you a visionary leader ready to make a big impact? Elastic is seeking a dynamic VP of Services to lead our Americas organization. Reporting to the Global VP of Services, you’ll lead and inspire a team driving services sales and delivery to help customers realize the full power of Elastic.
As an Elastic VP of Professional Services, you will work with the Consulting Services team to service our global customer base on billable projects. Our customers include Fortune 100 companies, startups, government entities, and nonprofits researching some of the world’s most interesting and complex search problems. The consulting team assists customers in the use of our products toward these efforts. The VP of Professional Services will be a customer-facing role for leading our consulting team, developing new business in the region, meeting financial targets, and building strong relationships both within Elastic and with our customers and partners.
This is your chance to shape the future of Elastic Services in the Americas, scale a high-performing team, and ensure customers achieve extraordinary outcomes. If you thrive in high-growth SaaS environments and love building teams that deliver real impact, we want to hear from you!
What You’ll Be Doing
Lead, inspire, and scale a high-performing team of Services leaders across the Americas
Define and execute a bold regional strategy aligned with our global vision
Drive operational excellence while translating strategy into measurable results
Track key metrics to maximize customer satisfaction, retention, and impact
Foster a culture of innovation, collaboration, and continuous improvement
Represent Elastic Services with credibility and influence to leadership, customers, and cross-functional partners
Travel as needed to engage with customers and support regional initiatives
What You Bring
2nd or 3rd line leadership experience leading large services teams in a software company with multi-billion dollar revenues
Proven success leading large, dynamic teams in SaaS or high-growth software companies
12+ years in Professional Services or customer-facing services organizations
Strong executive presence, with exceptional influencing, presentation, and business insight skills
High integrity, authenticity, and humility
Track record of building, scaling, and developing high-performing teams
Experience designing and scaling services offerings that drive business growth
Comfort engaging with executive sponsors and delivering impactful customer outcomes
Strategic mentality with operational excellence and attention to detail
Join Elastic and be part of a team that powers customers to achieve more with our solutions every day.
Compensation and Benefits Compensation for this role is in the form of base salary. The role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle, WA; Los Angeles, CA; the San Francisco Bay Area, CA; and the New York City Metro Area), an alternate range may apply as specified. The ranges may be adjusted in the future.
An employee’s position within the salary range will be based on factors including education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic also offers stock participation and a 401k with company match up to 6% of eligible earnings, along with other benefits focused on employee well-being.
The typical starting salary range for this role is:
$359,900—$569,250 USD .
The typical starting salary range for this role in select locations is:
$359,900—$569,250 USD .
Additional Information Elastic is an equal opportunity employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by law. We provide accommodations during the application process upon request at candidate_accessibility@elastic.co. For privacy and rights information, please see our Privacy Statement.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all. If you require an accommodation during the application or recruiting process, please email candidate_accessibility@elastic.co. We will respond within 24 business hours of submission.
We also include information about employee rights under federal employment laws and posters such as FMLA, EEO, EPPA, and related notices.
Elasticsearch encryption software may be subject to export controls. If you are located in or a national of restricted countries or regions, an export license may be required as a condition of employment. National origin does not affect eligibility for employment. See our Privacy Statement for more information.
We are an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. If you require an accommodation during the application process, contact candidate_accessibility@elastic.co. We will respond within 24 business hours. See our Privacy Statement for more information.
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