Infosys
Senior Principal, Business Consulting - Business Process Transformation & Optimi
Infosys, Dallas, Texas, United States, 75215
Senior Principal, Business Consulting - Business Process Transformation & Optimization Lead
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Senior Principal, Business Consulting - Business Process Transformation & Optimization Lead
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Infosys Infosys Consulting’s AIX practice is seeking an experienced Management Consultant at a Senior Principal Level with experience in Business Process Transformation & Optimization. About The Role
We’re launching the next wave of Intelligent Process Excellence and growing our team with individuals who bring insights and best practices to help organizations in their transformation. You will utilize your background in Business Process Management systems, Business Process Transformation, Business Process Optimization, Business Process Automation, and Artificial Intelligence. You will lead our effort to strategize, build, and run our Signavio capability within our Services, Utilities, Resources, and Energy practice. The Role You’ll Play
Senior Principal is part of the practice leadership team and helps with the direction, strategy, and success of the practice. Work with clients to drive business process transformation programs enabled by your background in Business Process Management systems, Business Process Transformation, Business Process Modeling, Business Process Redesign, Business Process Optimization, Business Process Automation, and Artificial Intelligence. Work with our clients to understand where and how Business Process Transformation can be applied, and what problems it can solve. Analyze requirements, processes, and impediments to better business outcomes. Develop and optimize associated Business Process Optimization services including Centers of Excellence, process assessments, process modeling, process mining, intelligent automation, business case, vendor identification, and selection. Lead business process optimization projects focused on assessing industry leading process improvement opportunities. Define the purpose, capabilities, and value in deploying advanced Business Process Modeling capabilities. Lead definition of to‑be state including creation and maintenance of PDD and SDD throughout the project lifecycle. Create technology solution designs at platform and architectural levels as well as information road maps and case definitions. Help the Information Technology organization set up automation environments and define infrastructure requirements for implementation. Collaborate with Talent & Organization practice to sell and implement change management programs. Lead proposal development and pursuits for multimillion dollar programs. Manage pipelines from opportunity identification to contract. Help identify the use cases, provide level of effort estimations and assumptions for implementation of Business Process Optimization solutions. Lead project teams and mentor, coach and develop consultants. Contribute to practice development by authoring Point of View documents, case studies and thought‑leadership white papers. Ideally, you’ll also have
Bachelor’s degree and at least 15 years of progressive, post‑baccalaureate work experience in a customer‑facing role in a large consulting firm or industry. At least 15 years of experience leading teams of consultants in delivery of intelligent automation services and technology life cycle, including operating model, opportunity assessment, discovery and requirements definition, solution architecture, design, development, testing and production release. At least 15 years of experience in Business Process Transformation and Modeling platforms such as PegaSystems, IBM BPM, Appian, ServiceNow, Salesforce, Comunda, and Signavio. At least 5 years of experience implementing intelligent automation projects including robotics, low code, OCR, chatbots or virtual assistants, natural language processing, machine learning. At least 5 years of experience with intelligent automation platforms such as UiPath, Automation Anywhere, Blue Prism or Microsoft. At least 5 years of experience in automation implementation using Agile or RPA methodologies. At least 3 years of experience working on Process and Task Mining capabilities, specifically UiPath Process Mining. Excellent written and verbal communication, presentation, client service and collaboration skills. Strong ability to solve problems, troubleshoot, analyze processes, map processes, and communicate effectively with senior business and IT stakeholders. Experience in leading or supervising a team. Willing and able to travel up to 80% of the time. Authorized to work in the United States without employer-based visa sponsorship. Infosys cannot provide immigration sponsorship for this role. Resident of an Infosys Consulting Hub Location (New York, Los Angeles, Atlanta, Dallas, Houston, Chicago, San Francisco). Preferred Qualifications
Experience in at least one industry sector: Services, Utilities, Resources, Energy, Financial Services, Insurance, Consumer Goods, Healthcare & Life sciences, Retail, or Manufacturing. Experience in at least one functional area: Finance, Marketing, Sales, Customer Service, Customer Experience or Supply Chain. Experience in Strategy‑to‑Implementation programs related to Business Process Transformation (especially Digital) and cloud-based programs. Experience in process improvement and re‑engineering using process mining technologies such as IBM Blueworks Live, ARIS, Celonis, or Signavio. Experience with Agile or Scrum methodologies. About Infosys Consulting
Infosys Consulting is a next‑generation consulting partner that bridges strategy and execution. With an AI‑first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C‑suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.
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Join to apply for the
Senior Principal, Business Consulting - Business Process Transformation & Optimization Lead
role at
Infosys Infosys Consulting’s AIX practice is seeking an experienced Management Consultant at a Senior Principal Level with experience in Business Process Transformation & Optimization. About The Role
We’re launching the next wave of Intelligent Process Excellence and growing our team with individuals who bring insights and best practices to help organizations in their transformation. You will utilize your background in Business Process Management systems, Business Process Transformation, Business Process Optimization, Business Process Automation, and Artificial Intelligence. You will lead our effort to strategize, build, and run our Signavio capability within our Services, Utilities, Resources, and Energy practice. The Role You’ll Play
Senior Principal is part of the practice leadership team and helps with the direction, strategy, and success of the practice. Work with clients to drive business process transformation programs enabled by your background in Business Process Management systems, Business Process Transformation, Business Process Modeling, Business Process Redesign, Business Process Optimization, Business Process Automation, and Artificial Intelligence. Work with our clients to understand where and how Business Process Transformation can be applied, and what problems it can solve. Analyze requirements, processes, and impediments to better business outcomes. Develop and optimize associated Business Process Optimization services including Centers of Excellence, process assessments, process modeling, process mining, intelligent automation, business case, vendor identification, and selection. Lead business process optimization projects focused on assessing industry leading process improvement opportunities. Define the purpose, capabilities, and value in deploying advanced Business Process Modeling capabilities. Lead definition of to‑be state including creation and maintenance of PDD and SDD throughout the project lifecycle. Create technology solution designs at platform and architectural levels as well as information road maps and case definitions. Help the Information Technology organization set up automation environments and define infrastructure requirements for implementation. Collaborate with Talent & Organization practice to sell and implement change management programs. Lead proposal development and pursuits for multimillion dollar programs. Manage pipelines from opportunity identification to contract. Help identify the use cases, provide level of effort estimations and assumptions for implementation of Business Process Optimization solutions. Lead project teams and mentor, coach and develop consultants. Contribute to practice development by authoring Point of View documents, case studies and thought‑leadership white papers. Ideally, you’ll also have
Bachelor’s degree and at least 15 years of progressive, post‑baccalaureate work experience in a customer‑facing role in a large consulting firm or industry. At least 15 years of experience leading teams of consultants in delivery of intelligent automation services and technology life cycle, including operating model, opportunity assessment, discovery and requirements definition, solution architecture, design, development, testing and production release. At least 15 years of experience in Business Process Transformation and Modeling platforms such as PegaSystems, IBM BPM, Appian, ServiceNow, Salesforce, Comunda, and Signavio. At least 5 years of experience implementing intelligent automation projects including robotics, low code, OCR, chatbots or virtual assistants, natural language processing, machine learning. At least 5 years of experience with intelligent automation platforms such as UiPath, Automation Anywhere, Blue Prism or Microsoft. At least 5 years of experience in automation implementation using Agile or RPA methodologies. At least 3 years of experience working on Process and Task Mining capabilities, specifically UiPath Process Mining. Excellent written and verbal communication, presentation, client service and collaboration skills. Strong ability to solve problems, troubleshoot, analyze processes, map processes, and communicate effectively with senior business and IT stakeholders. Experience in leading or supervising a team. Willing and able to travel up to 80% of the time. Authorized to work in the United States without employer-based visa sponsorship. Infosys cannot provide immigration sponsorship for this role. Resident of an Infosys Consulting Hub Location (New York, Los Angeles, Atlanta, Dallas, Houston, Chicago, San Francisco). Preferred Qualifications
Experience in at least one industry sector: Services, Utilities, Resources, Energy, Financial Services, Insurance, Consumer Goods, Healthcare & Life sciences, Retail, or Manufacturing. Experience in at least one functional area: Finance, Marketing, Sales, Customer Service, Customer Experience or Supply Chain. Experience in Strategy‑to‑Implementation programs related to Business Process Transformation (especially Digital) and cloud-based programs. Experience in process improvement and re‑engineering using process mining technologies such as IBM Blueworks Live, ARIS, Celonis, or Signavio. Experience with Agile or Scrum methodologies. About Infosys Consulting
Infosys Consulting is a next‑generation consulting partner that bridges strategy and execution. With an AI‑first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C‑suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.
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